Universal Windows DirectReviews of universalwindowsdirect.com

From the moment I contacted Universal Windows Direct, I received exceptional professionalism. Carlo came to my home and did a fantastic job explaining the windows and their product. Once we committed to the purchase, Carlo was there for every cha ge we wanted to make and made the process easy for us and seamless. Our windows came in around the estimated time stated upon sale and they immediately scheduled a date for install. The installers that came to my home were professional and explained the entire process. They did a fantastic job on the install and were extremely meticulous. We could not be happier with our new windows and the experience we had with Universal Windows Direct.

Mike Moran and Don did a great job with the installation. They kept me informed and made sure I was satisfied with their work. I wouldn't hesitate to use them again.

Rodney, Tyler & Jordan were awesome. They were extremely professional and paid special attention to detail and cleanliness.

It didn't start good. Make sure you get a copy from salesperson of job you agreed to. The first day they came for install, the installers did not have all directions that we agreed to when we bought windows. The installers came back to do the install and everything was sorted out. Marvin and Nate were great, very professional. They did a great job. Everything was cleaned up.

Everything was great! The sales rep Chris was informative, knowledgeable and friendly. The workers knew what they were doing, worked quickly and did a fantastic job!

Bob and Eric know what they’re doing. This may have been a “simple” install of just one window but they showed up ready to go, and finished in about an hour. They were friendly, helpful with info regarding care for the window for the first 24 hours, and left the site cleaned up - you wouldn’t know they were even there except that the NEW window doesn’t show condensation from leaking gaskets. And I could tell from the way Bob and Eric communicated with each other that they are buds - so there isn’t any of that “office” crap going on. We have more windows in the near future - hopefully Bob and Eric will handle that install as well.

From meeting with people at Columbus Home and Garden, salesperson Joshua Knolle, and Steve and the installation team, very professional and well knowledgeable. All on time and very helpful.

The two men that installed our windows did a great job. The windows look good and we are pleased with them