Universal Property & Casualty InsuranceReviews of universalproperty.com

Was able to talk with a real person, not a bot!! Answered my question and issue was resolved.

I was very pleased with the quality, professionalism, service and responsiveness of universal property & casualty insurance.

Nicole was very courteous and helpful. She processed my payment and explained the payment process going forward also. Nicole thanked me and wished me a happy holiday weekend.

My broker has not been very attentive of late and I had reason to call Universal Property. I spoke with an agent named Soyica. He was exceptional! Intelligent, kind experienced and thorough.I have a new respect for this company if only for their well organized documentation, prompt response and superb customer service. Soyica deserves kudos, he is truly an asset to his company.

I had a question about my claim today and had Stephen Higgins as my representative. Stephen was a compassionate professional that walked me through the steps that I needed to ensure my needs were met. It was a pleasure to work with an insurance customer support that was committed to making sure my questions were answered quickly. High marks for Stephen.

I really appreciate the customer service representative/ Eizelle assisting me with my insurance concerns, today promptly, professionally and being very courteous in doing so.

I usually find it challenging to address my concerns when calling customer service, but yesterday’s experience was different. I spoke with Steve, and his service was outstanding from start to finish! He was friendly, attentive, and went above and beyond to offer additional support for my issue. I’m really grateful for the excellent experience he provided.

Bought homeowners and umbrella insurance from Universal thru a local Tampa insurance broker. When sold the house, Universal refunded remaining insurance premium fairly quickly, no problems.