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Universaldrugstore (universaldrugstore.com) has 747 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Martha
Every order with Universaldrugstore has been flawless. A wonderful company.
Response from UniversaldrugstoreOct 25, 2022
Dear Martha, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Irene
Excellent service
Response from UniversaldrugstoreOct 24, 2022
Dear Irene, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Mary
Always excellent and prompt service
Response from UniversaldrugstoreOct 24, 2022
Dear Mary, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
E.h. S.
Ordering, payment, delivery all as expected done very professional.
Response from UniversaldrugstoreOct 24, 2022
Dear E.h, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Luedmila
I use universaldrugstore.com for many years when my insurance does not cover the medication. Just a few times per year. Delivery to California is quick, and the medication is not expensive. Much cheaper than in the US. Ordered on September 17, and received on October 3rd. Pretty fast for international shipping. Good packaging. Nothing more to add.
Response from UniversaldrugstoreOct 24, 2022
Dear Luedmila, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service and our delivery time. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
DIANA C.
Excellent service and communication!
Response from UniversaldrugstoreOct 24, 2022
Dear Diana, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Susan S.
My medications always arrive on time. Customer services is efficient and friendly.
Response from UniversaldrugstoreOct 21, 2022
Dear Susan, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Michael
Generally a good value for their products, but they've got a lousy customer interface when refilling a prescription. Even though my prescription has a refill available, their IT system NEVER recognizes the refill, and I must call them to makes sure the order gets processed. Very frustrating and should be fixed.
Response from UniversaldrugstoreOct 21, 2022
Dear Michael, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We are improving our system in regards to the refill process. We understand that this has not been an experience you expected. We hope that the next order will be a smooth transaction. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.
