Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Universaldrugstore (universaldrugstore.com) has 747 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Susan
Very responsive, quick turn-around time. Quality products. Customer service is fantastic.
Response from UniversaldrugstoreNov 8, 2022
Dear Susan, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Debbie
When I talk to place my order your staff is great and I like talking with them.
Response from UniversaldrugstoreNov 8, 2022
Dear Debbie, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Victoria L.
Excellent customer service! Amazing prices! So glad I found Universal Drugstore. It has really made a difference in my healthcare.
Response from UniversaldrugstoreNov 8, 2022
Dear Victoria, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Jane B.
Universal Drugstore is easy to work with. Their customer service representatives are polite and knowledgeable. I am very glad to have this Canadian company to help me with my American medication needs.
Response from UniversaldrugstoreNov 8, 2022
Dear Jane, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Neil
Excellent service and pricing
Response from UniversaldrugstoreNov 8, 2022
Dear Neil, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Violeta
Reliable, prompt and professional service
Response from UniversaldrugstoreNov 8, 2022
Dear Violeta, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Gem
It’s very easy to order online until the mailing part. And this is only something I’ve encountered recently on my last 2 orders, all the years before that I never had an issue. I work onboard cruise ships and that means we travel various countries so our Doctors onboard are not always from the US or Canada. This seems to present an issue. Then if I get a prescription from a Dr from UK for example but then I am travelling to US, I’m told that you cannot mail my prescription to the US address because I have a UK prescription! It makes zero sense that in this era, you must have your meds mailed to the place you got the prescription… it’s such a hassle and your rules are not flexible for people like myself who travels a lot. Because of this issue, I have actually decided to stop using your website because it’s just too much of a problem & I spend weeks emailing or calling back & forth trying to sort it out. So it’s easier to just take my business elsewhere.
Response from UniversaldrugstoreNov 8, 2022
Dear Gem, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. Please be advised that we have to follow specific polices when it comes to shipping medications. We understand that this has not been an experience you expected and we are sorry to hear about the situation, we hope to serve you in the future. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.
LInda G.
I live in the US and they stopped making my bp meds This is the only one that I can tolerate I might be just one person but you are keeping my healthy and alive TY Never had a problem very good customer service I tell people to use these pharmacies ALso very affordable
Response from UniversaldrugstoreNov 8, 2022
Dear Linda, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
