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Universal Direct Reviews | Read Customer Reviews of universaldirect.com

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Insurance
Universal Direct

Universal DirectReviews of universaldirect.com

4.961 reviews
Insurance
1122 W Commercial Blvd, Fort Lauderdale, Florida

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Universal Direct4.9

Reviews61 About Contact

Overall score

4.9 out of 5

Excellent

Average of 61 reviews

Distribution

5★92%
4★7%
3★0%
2★0%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(844) 633-9900
universaldirect.com
1122 W Commercial BlvdFort Lauderdale, FL 33309

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About Universal Direct

Shop homeowners insurance with Universal Direct.

Universal Direct (universaldirect.com) has 61 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: universaldirect.com
Website: universaldirect.com
Category: Insurance
Location: Fort Lauderdale, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: June 2022.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Universal Direct reviews

Showing 4 reviews with 4 stars · Clear filters

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Michael P.
Sep 14, 2018
Just got them and they are a bit hard…
Just got them and they are a bit hard to contact by phone but otherwise haven't had enough experience with them for a great review
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Bailey J.
Aug 14, 2018
The price was a little more than other…
The price was a little more than other companies. But my experience with customer service rep, Jasmyn Williams was awesome! she was so helpful and kind.
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Neil S.
Jul 2, 2018
Many questions - great customer service
I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.
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Samuel
Apr 9, 2018
Easy to use online quote.
Easy to use online quote.
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