Unitel VoiceUnitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Melody L.
Very good quality and customer support! I'm happy with the services.
Response from Unitel VoiceSep 23, 2019
Hi Melody, Thank you so much for taking the time to share your experience here on Trustpilot. Your feedback made our day! - Your friends at UniTel Voice
Sean C.
Diana is an incredible representative for your company. After speaking with her this morning I feel like my business phone system is now in good hands. Great tech and customer support 10 Stars! I will recommend your service to my colleges who currently use Grasshopper. Thank you, Sean P. Curtin Vaxonsite, LLC
Response from Unitel VoiceAug 28, 2019
Sean, thank so much you for the review. We really appreciate your business. And just so you know, we shared your feedback with our whole team and gave Diana a BIG company-wide shoutout. It made our day! - Your friends at UniTel Voice
Pooja S.
Your product was super easy to set up and your support team has been so great and helpful. We literally haven't even begun to use the service yet, but we're very impressed with your thoughtfulness around the customer user experience and customer service experience.
Response from Unitel VoiceAug 26, 2019
Hi Pooja! Thank you so much for your feedback and for taking the to share your experience here on Trustpilot. It made our day! - Your friends at UniTel Voice.
Happy G.
We had Frank Super answer our call and wow! What a guy. He was so patient and gave clear instructions so it was easy to follow. A nice person, too. We’re sending him a pizza lol. Certainly one of the best customer service calls we’ve ever been on. Thanks for your help, Frank. :) - A&R
Response from Unitel VoiceAug 6, 2019
Thank you so much for sharing your experience here on Trustpilot. We shared your feedback with our whole team and gave Frank a special shoutout for you. It made everyone's day!
Devir Z.
I couldn't be more impressed with UniTel Voice. I did a lot of research before deciding on a new phone service to switch our company over to. UniTel not only had all of the features we were looking for, but it had them at a significantly lower price than their competitors. What I didn't expect is the quality of services I've received since joining. I've reached out to their support team and communicated with multiple representatives during the process of setting up our account. They were all incredibly knowledgeable, helpful, and friendly. They were even willing to set it all up for me over the phone. This may sound too good to be true but take it from someone that did a lot of research and has a business that's centered around high quality customer service, UniTel Voice is the best VoIP provider you will find.
Response from Unitel VoiceAug 2, 2019
Hi Devir, We shared your review with our entire team today and quite frankly, it blew us all away. As a business person yourself, we're sure you can understand how delightful it is to hear one fo your customers describe you in a way that lives up to the high standards you're striving to deliver. Your positive experience and your willingness to share means the world to us. Thank you so much for taking the time to write this thoughtful review and thank you for your business. - Your friends at UniTel Voice.
Dave C.
Wow - so many new features and options since I last actively used Unitel. The assistance via the Chat session was very helpful. Taylor was patient with me, able to configure on his end, and answered all my questions. I'm excited to get my team using the Mobile App and all the new features. Thanks!
Hy
Taylor Smith from the Customer Success Team She was amazing and so helpful... Highly recommended, Hy
Response from Unitel VoiceJul 22, 2019
Thanks so much for taking the time to write us a review. We just gave Taylor a big company-wide shoutout for you and it brighten everyone's day. Thank you for your recommendation and your business! - Your friends at UniTel Voice
Matt W.
Taylor was great today in solving our communication issues through our softphone. It's been a nice start to this relationship and UniTel has applied solutions to our many growing business needs. Thanks for all your help and availability when we call. Ossom Corp
Response from Unitel VoiceJul 19, 2019
Hi Matt, We really appreciate you taking the time to share your experience with us here on Trustpilot. We gave a big company-wide shoutout to Taylor for you -- your feedback gave us all a big boost. Thank you for your business! - Your friends at UniTel Voice
