Unitel VoiceReviews of unitelvoice.com

I had a great an awesome experience with this company when I called I spoke with the agent Taylor and she was very helpful and knowledgeable of everything that the company offered and she also helped me to pick out the right vanity number for my business. I definitely will be using this company and referring order people to this company

I had a great experience. I had lots of questions for Taylor Smith. She was very patient and helpful. I will continue to use this service.

I had the opportunity to deal with both the sales and service teams. Both representatives were professional, knowledgeable and in my instance showed great patience. I am new to UniTel Voice and I am sure the product will be as great as the personnel. As a startup business it is comforting to know that I have the support of a great team and a great product.

I am a marketer so I know about good customer service... BUT, I don't know anything about setting up a phone system! I did research online and read reviews. In fact, some of the reviews on this Trustpilot page helped me make up my mind to go with UniTel Voice. I watched the videos and was able to pause the video and follow instructions for set-up - EASY! After set-up I tested and had some additional things I wanted to fix. I was able to find answers in their easy-to-navigate "Help Desk" page. Then I still had a few questions so sent some questions to their support email... I was shocked to get a phone call from an actual person who thought it might be faster to help me over the phone - it was!! With my permission, he was even able to make some small changes with my permission - again - EASY :). I am just starting out with one employee - me - but can see that I will be able to grow with this phone system and am very happy with my decision!!

The teams communication has been very good from my intro sales call through implementation thus far. While we havent fully begun using the platform the app seems pretty straightforward. It was a little tricky to set up the extensions, but if you take a little time to watch the tutorials and read the follow up emails anyone can figure it out

When I called today, I was overwhelmed with setting up a business phone. With all of the many options to choose from and finding the best fit for me seemed hard. However, the sales manager was very patient with me throughout the process. She helped make the process easier. She answered all my questions, even though I repeated them over and over again. However, it didn't seem to bother her, and she continued to guide me through the process. The professional customer service that I received assured me that going with UniTel Voice was the right decision. Thank you, UniTel, for a great experience.

I am very pleased with the UV Service thus far. Particularly with the professionalism of Frank Super who did a great job in helping me set my phone system up!

The representative was extremely courteous and very knowledgeable....stayed with me throughout the process to ensure all my questions and concerns were resolved.