Christie V.
Representative Adam is completely…
Representative Adam is completely unprofessional. Coordinated a pick up date to have delivered by a certain date that I needed. Let me know in the afternoon day of that they couldn’t do it and will try tomorrow. When I expressed my situation and how I would be out of town the next day, I was told “good luck finding someone else to get it on time” and proceeded to harass me with awful and rude texts. Come to find out he had my bid to drivers $800 more than our agreed price.
Response from United States Auto Shipping IncSep 6, 2025
We’re very sorry to hear about this experience. Professionalism and respectful communication are extremely important to us, and we regret that you felt otherwise in your interaction. This is not the level of service we strive to provide. To clarify, your deposit has already been refunded in full, and we have addressed this matter internally to ensure it does not happen again. If you’d like to discuss your experience further, please reach us directly at (646) 971-8393 or [email protected] . We appreciate your feedback and will use it to improve our service moving forward.




