United Luxury ShopReviews of unitedluxury.net

J'ai acheté il y a quelques mois une copie de montre Audemars Piguet $1500, quelques temps plus tard le balancier s'est bloqué, j'ai bien sûr contacté le service après-vente via WhatsApp, ils n'en ont rien eu à faire de mon problème, et m'ont laissé sans aucune solution ! Un conseil n'achetez aucune montre dans cette entreprise, déjà le coup est très élevé, et le jour où vous aurez un souci avec votre montre vous pourrez la jeter à la poubelle tout comme moi !

Hello and I would like to warn you all! Do not buy anything from this company; it is a total scam!! If you think that by spending $1,650 you’ll receive a Swiss movement, you can keep dreaming!! What you’ll actually get is an engraved Japanese Miyota 9015 (worth approx. $150). I sent the watch back to United Luxury and submitted my complaint. I finally received the watch back after five months and a grueling ordeal. I had the watch checked by a watchmaker once again!! The result? Guess what? A new movement—but still not Swiss. Forget about it—unless you want to pay an extra $800. The date window had been aligned, but in exchange, the 12 o'clock marker was set unevenly—something visible to the naked eye & scratch mark on the “gold” central rotor. I paid 1650$ I am warning everyone, and I am also opening a case with the Better Business Bureau.

I think all the good reviews on this site are fake. I wouldn't trust this site.

Bought two Patek watches. The first one stopped working, its automatic winding capability was the culprit. Upon their request, I sent the watch to them over 4 months ago. They have stopped responding to emails and still have the watch. The second one failed in the same way. STAY AWAY, The company fails on quality and customer service

These people are not honest. They don't have the product that they show on the site, but don't tell you until you pay. And then when they can't provide you with the items you originally ordered, they say they can't refund your money because "Now the account does not have enough funds." Run, don't walk. Plenty of other dealers out there that won't give you a hard time. ** NEW UPDATE ** They didn't like me posting on Trustpilot, so they acted as if it was all a big mistake and they would be happy to refund my $100 ... so long as I took down my review. These people are the worst. Look at the other reviews and you will see I am not the only one they have done this to.

The watch I received bore no resemblance whatsoever to the pictures on the website. The quality is extremely poor – shoddy workmanship, inferior materials and, overall, unwearable. Even more disappointing is the way they handle complaints: Although I contacted the company several times, I was not offered a satisfactory solution and a refund was refused. Based on my experience, I cannot recommend this supplier at all. There are also numerous similar reports online from customers who have either received substandard goods or have not received their delivery at all. My conclusion: Be careful – I strongly advise against ordering from here.

paid for a rolex , and have been screwed around ever since, once and a while some one will respond but no watch , cant belive i was this stupid , STAY AWAY COMPLETE CON JOB COMPANY here is my recipt I have already zelle THEM the money $1782.00 conf # vj9sxfxd6 to UNTD LUXE JEWELLERY and have confirmation from you that you received it , YET THEY IGNORE ME Patrick T Martin

Received watch and it was not as pictured and poor quality and material. Company advised they would offer full refund upon return. I returned the watch and ensured delivery and company is not responsive to my emails and refusing to refund for over a month. It has been a nightmare in terms of communication and getting anyone to respond back to me. Do not purchase from this company, they are a scam!