Ilia M.
Not quite
They promise 90% success on pre-orders but in fact I have 99% failure to get any good names through them. 2 letter names are not supported at all. For everything else they are simply expensive with no much added value.

Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.
uniteddomains.com (uniteddomains.com) has 552 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 30 reviews with 3 stars · Clear filters
Ilia M.
They promise 90% success on pre-orders but in fact I have 99% failure to get any good names through them. 2 letter names are not supported at all. For everything else they are simply expensive with no much added value.
Richard L.
When I try to register a domain on my phone, the page always jump to the search input, and not enough info about Whois protection, it pops up after paying so I know it cost money by then.
Response from uniteddomains.comJan 11, 2016
Dear Richard, Thank you for your feedback. I'm very sorry that you experienced issues regarding the navigation of our site. We have forwarded the issue to our development department. In the mean time, if you have any questions regarding your domains, your account, or anything at all, please don't hesitate to reach out to us at [email protected] and we'll do our very best to assist you in any way that we can. Best The Team at United Domains
Arthur
Usually, when I buy through GoDaddy or NameCheap, the transaction occurs pretty much instantaneously. With United Domains, it takes about 5 minutes to complete. In my impatience I attempted to purchase my domain through NameCheap to see if I could finish the transaction before it completed with United Domains. Unfortunately, the transaction with United Domains concluded seconds before it could complete with NameCheap. This resulted in a race condition in NameCheap's system and I was charged, even though I didn't receive the domain. :( If United Domains provided a faster service, this wouldn't have been an issue.
Hector O.
I´m a beginer in the website business, then Ihadn´t decided what could be the best option to my. New domains are interesting, future, in the same way, traditional too. When Idecided to buy one of diferentes groups Ihad to move me in diferents pages and wasn´t too friendly I felt losted to buy one of diferens groups. Suggestion: give us the option to choose from different groups, by a click and then write the business name, then it willl appear in all the groups you need, you could select them and get it.
SJ247
Registering a domain was pretty straightforward. I think it might be a little pricey but I feel confident that I am getting good services with that.
Response from uniteddomains.comApr 10, 2015
Hello! We try to keep our prices competitive but we also try to back up the registration with the best experience we can offer. We're glad you see the benefit and hope you take advantage of all our services!
Steve F.
Since using United Domains as a registrar I have found them to be only average. The only real good point I have found with them is pre-registering and pre-ordering of upcoming new Top Level Domains, and they have quite a good list and schedule of upcoming TLDs. I have been able to acquire some good domains with pre-orders, but at the same time I have also missed out on a lot too. Support IS NOT the fastest, as they only seem to provide support Monday to Friday during business hours. So if you send a support query later in the day, don't expect to hear back until the next day or when the weekend is over. Although there is an online form to fill out for support, replies are only provided by email and not a dedicated online ticket system as is provided by other registrars I use. Other domain providers I use have 24 hour online support and live chat features, neither of which is supplied by United Domains. The worst thing about only providing support during business hours is they are in the US, and I am in Australia, so my chances of getting a fast reply is almost impossible due to the time differences. Also they are not the cheapest of registrars and DO NOT provide default/free Domain Privacy with purchased domains and charge an additional fee for this that other registrars provide for free. I purchased some .world domains and it took them several weeks to sort out adding Domain Privacy to these after telling me that it wasn't provided with the .world extension, although I was able to get Domain Privacy immediately and for free on the .world extension at other registrars. Also at this stage they are NOT providing Domain Privacy AT ALL for some new TLDs such as .forsale .space .work .band .energy (so they tell me). Though once again I was able to get this service immediately and for free with other registrars with the same domain extensions. Hopefully they will be able to sort out providing Domain Privacy on these and other TLDs before I have to transfer to another registrar. Overall I am only using United Domains for pre-registering and pre-ordering domains, and not for general domain purchases.
Response from uniteddomains.comFeb 12, 2015
We appreciate your feedback. We are glad to hear our pre-order service has helped you get some great domains, and we want to continue improving this service to make sure you never miss out on any future registrations. We always strive to offer the lowest and fairest prices we can, and even when we can't offer the lowest price we try to back up the registration with the best experience we can offer. We are sorry to hear about your recent experience with our support service, as we look into different ways of improving our service, we will take your experience into consideration.