UnishippersReviews of unishippers.com

Similar to other responses on here, after the local branch sold, and corporate took over, I had a package get destroyed that I had insurance on. Its been almost 4 months now and they refuse to do anything at all. Customer service absolutely sucks! and I will never ever use this company again. I have shifted to Uship! Update: I sent an explanation to the email listed below, and never heard back. Same with their claims department. I'm right up against having to contact my attorney.

Spam calling customer service lines and asking to speak to the owner of the company... having an attitude when they are told no and to stop calling the customer service line.... These guys need to get it together and start conducting business like professionals. Grow up fellas

Really annoying! We've been called countless times by annoying sales people that will never put us on a DNC list. Therefore, we'll never do business with them.

Unishippers is now a worthless Company! I have used this company for several years only now since the ownership change you can not get a real person on the phone, Trucking co destroyed an item after finding out from insurance co that Unishippers withheld the settlement from us for over two months and counting I will now have to go to court to settle this, no one answers the phone or answers emails any longer since, Run from this place now, used to be good now it is Co not worth even using ever again, RIP you crooks

Prices are not what they say. Carefully look at your bill surcharges everywhere. 3.5% to use credit card when you can go directly to UPS for cheaper and no charge to pay by credit card. Do yourself a favor and create a UPS business account. OOOO don't forget to pay your bill because they will have a personal credit report pulled if you don't. No wonder why the turnover is what it is with this company. RUN from this reseller

Rep insulted me on the phone months ago and yet they still call every couple of weeks. Just called 10 minutes ago and tried to argue with me about it. We will never ever use unishippers.

THEY CONSISTENTLY SURCHARGE YOU THEY WILL QUOTE YOU FOR THIS PRICE AND PROCEED TO CHARGE YOU TRIPLE THE COST THEY WILL RING YOU UP 3 TIMES FOR THE SAME BILL

I've been with Unishippers for 12 plus years. Use to love them. They changed back in beginning of 2023. Their rates are ridiculous. You can't get a hold of a live support person for nothing. You can file a complaint all you want. Nobody's gonna reach back out to you and if they do, they're gonna tell you your crap out of luck. Customer Service is Awful I mean Awful!!! An invoice that use to consume 1 piece of paper trail now consumes 3-4 per old invoice So sometimes my invoices are 15+ pages long. (Kill a tree why don't you). I recently shipped to a new address building permit so they changed the address to a wrong address. Ok I could understand an address change but you shipped it to a completely different company. You make us provide their names you make us provide their phone numbers as well as our own but yet nobody calls to confirm and then they bill you $30 for the hassle- really! I'm done. I've cancelled and now they are still trying to charge me weekly rates beyond any freight that moved with them. I have been so happy with freight since I left them and so have my customers. Much more reasonable small package accommodations out there. It took me longer than it should have to leave only because I had been with them so long. If your thinking of joining ---RUN WD BE MY ADVICE