UnishippersReviews of unishippers.com

Repeated unsolicited sales calls, no way to opt out I've been getting unsolicited sales calls from Unishippers on both my personal cell and my business line, calls I never asked for. When I called their number back to ask to be removed from their call list, the representative told me she had no access to any do-not-call or suppression list and couldn't transfer me to anyone who did. On a separate call, a different rep hung up on me the moment I asked to stop being contacted. Another rep earlier claimed they got my personal cell number "from ChatGPT," which doesn't hold up since that's not something ChatGPT can actually provide. Between the number of calls, the inability to get removed from their list, and being hung up on for asking, this was a genuinely frustrating experience and it doesn't leave me with any confidence in how this company (or whichever franchisee/vendor is calling on its behalf) handles its outreach. I've filed complaints with the FTC and FCC as a result.

Our Experience With Unishippers Has Been Catastrophic I rarely write reviews like this, but after the financial damage our company has suffered and the complete lack of meaningful resolution, I believe other businesses need to know about our experience with Unishippers. We moved our shipping to Unishippers in good faith because we believed it would improve our fulfillment process and provide our customers with the reliability of UPS. What followed has been nothing short of catastrophic for our business. We now have hundreds of packages affected and damages reaching into the tens of thousands of dollars, including the value of lost or undelivered merchandise, replacement products, expedited reshipping costs, refunds, staff time spent attempting to locate shipments, and the damage this has caused to relationships with customers we worked extremely hard to earn. One of the most troubling aspects of this entire situation is that we were not adequately informed about how the service we were sold would operate. We did not understand that packages shipped through this UPS service would subsequently be transferred to USPS for final delivery. Had the implications and potential complications of that process been properly explained to us, we would have made a very different decision about whether this was an appropriate service for our company and our customers. The situation became even more alarming when some shipments transferred into the USPS system began generating information suggesting postage had not been paid. To our knowledge, that is simply not true. Our shipping system requires payment as part of generating the shipping label and tracking information in the first place. Yet our customers are the ones receiving these messages, leaving us to explain a situation we did not create and for which we have received no satisfactory explanation. We have been in contact with Unishippers daily since this problem arose. We have repeatedly asked for answers, assistance, accountability, and a meaningful plan for resolving the affected shipments. Despite the seriousness and scale of the situation, we have received no resolution that comes remotely close to addressing the damage. Meanwhile, we have been left to deal with our customers ourselves. We are refunding orders, replacing merchandise, paying to reship packages through other carriers, and doing everything possible to protect customer relationships while absorbing an extraordinary financial loss. What makes this particularly frustrating is that we chose Unishippers specifically because we believed we were making our shipping operation better. Instead, the decision has created one of the most damaging fulfillment events our company has experienced. At this point, the matter has escalated beyond a normal customer-service dispute. Given the magnitude of the losses, the continuing absence of an adequate explanation or resolution, and the resulting financial and reputational damage, we have referred the matter to legal counsel and are pursuing litigation and all remedies available to us. Businesses depend on shipping partners to protect not only their merchandise, but their reputation. When something goes wrong on this scale, you expect urgency, transparency, accountability, and a serious effort to make it right. That has not been our experience. We sincerely hope Unishippers ultimately takes responsibility for what occurred and compensates our company for the losses resulting from this situation. Until then, based solely on our experience, I cannot recommend trusting a critical part of your company's fulfillment operation to this service. J. Daniel BioGenix Peptides

I have been with Unishippers for a decade now. All of a sudden it is now necessary to charge $5.00 dollars to send me an email of my invoice or force me to autopay, which I will never do because Unishippers is the most dishonest companies to do business with.

What a awful company, They now charge 5 dollars to send you an email. THIS IS NOT A JOKE. I am being charged 5 dollars every time the mail me an invoice. So twice a month now they expect me to pay ten dollars for an automated emailed invoice. This company is disgusting.

Genuinely the worst company ever created. Yes, that is obviously hyperbole, but Unishippers is a blight on society.

For 10 years, every Unishipper "franchise" spam calls us monthly. No matter how many times we try to get removed from their calling lists, it never works. It's embarrassing. I'm embarrassed for them. Everytime is sounds like a sleezy scam too. Please don't do business with these insane creeps.

Unishippers has horrible customer service. I emailed our account reps about some bogus UPS fees and they didn't respond, even after numerous attempts. A person finally responds and says sorry. If it was her $4600, my guess is she wouldn't appreciate the absolute lack of effort on their part

LITERALLY 8 years of asking them to stop calling and remove us from their list and they still won't stop calling. Absolutely unbelievable this scam company is. Do not entertain them.