Union PlusReviews of unionplus.org

I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.

Was awesome. Couldn’t have asked for anything more. Super easy.

The team was helpful, responsive, and professional throughout the entire process from beginning to end--and the "end" was quite favorable for our family. Thank you, Union Plus Mortgage Company!

For weeks they promised a certain date for closing and then when were unable to make that happen they became silent and unresponsive

They were able to get me the best rate and lowest costs. However I have still not received my $500 gift card for getting a mortgage through them.

Because UPM is a broker I did not deal with the mortgage company directly, which was ok. But the person who was helping with our martgage was very unresponsive with the title company and actually did not return calls from the title company. This was a private sale, no realtors involved so I am sure it was a little bit different, but I wish there would have been more communication on the side of UPM

Super professional and responsive from start to finish. I felt well-taken care of.

I never would have thought a refinance was easy, but Union Plus made it easy! They also got me a great rate. I wouldn't hesitate to call them again!