Hayley S.
Everyone that I had dealt with was…
Everyone that I had dealt with was super helpful and friendly.
Response from Union PlusMay 16, 2021
Thank you.

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.
Union Plus (unionplus.org) has 149 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Professional Organizations · Washington, District of Columbia
Excellent
Professional Organizations · Washington, District of Columbia
Excellent

Professional Organizations · Washington, District of Columbia
Excellent

Professional Organizations · Washington D.C, District of Columbia
Excellent
149 approved reviews, newest moderated first
Hayley S.
Everyone that I had dealt with was super helpful and friendly.
Response from Union PlusMay 16, 2021
Thank you.
Victoria
Working with Union Plus Mortgage was terrific. As a first time homeowner, the process can be a bit daunting. However, Union Plus Mortgage representatives walked me through each step, they thoroughly explained the process, and were available to answer any questions I had. I highly recommend Union Plus!
Response from Union PlusMay 16, 2021
Hello Victoria, We are always here to answer questions from first time homebuyers. Thank you for the 5-star review and recommendation.
Elizabeth A.
It started off great with Tamera, I would give her 5 stars! She was thorough, very detailed, answered a lot of questions to determine the best option for me. Who it was then passed on to, very disappointing!!! Extremely poor with communication along the way, process, time frame, etc. He would pretty much only respond after I waited a while before reaching back out to him. He would continue to say "Yep, looking good, should be finalizing any day now". Another week would pass, I would reach out, get minimal response. Even a issue with the appraisal, after receiving it 3x's, he then said he needed to reach out to someone in County or City to get a letter to go along with it. Needless to say, I had to do all of this, he did NOTHING!. After all is then said and done, "yep, things are looking good now". A week later, I again, reach out to him. His response, "Oh, you wanted to lock in your rate and move forward???" WHAT?!? Are you kidding me??? Finally closed about a week after that. What should take 6 weeks at most took over 9 WEEKS, for pure laziness!!!!! I can't even believe he has a job.
Response from Union PlusFeb 16, 2021
Sorry the process was slower than expected.
Carol T.
Thank you for getting me in getting my new home. I will always be grateful for what this company did for me.
Response from Union PlusMay 16, 2021
Hello Carol, Thank you for trusting us with the mortgage process on your new home. We are proud to assist CWA members across the country.
Sharon P.
Everything went well
Response from Union PlusMay 15, 2021
We appreciate your review. Thank you.
Joseph R.
Working with Angelo and Patrick was a great pleasure. Both of them answered any and all questions I had. When I left a message for them, they promptly returned my call. I would highly recommend using Union Plus Mortage. Every experience had been wonderful.
Response from Union PlusMay 16, 2021
Hello Joseph, Thank you for the 5-star review and recommendation. We are proud to communicate and assist IBEW and other union members with their mortgage needs.
TSBFLL
There were several delays to my closing and questions that went unanswered.
Response from Union PlusMay 7, 2021
Sorry for those delays. We will implement better processes.
Hafez S.
Pleasure doing business with Union Plus Mortgage. Highly professional and qualified experts are there.
Response from Union PlusMay 16, 2021
Thanks Hafez. Glad we could assist you.