UniFirstReviews of unifirst.com

I don't know how these guys stay in business. They are absolutely the WORST pick of any of these type supplier businesses. They will cheat you on invoices. From week to week prices will not be correct or you will be charged for something that was not delivered. They will lose your employees uniforms and let you go weeks on end without replacing or outright accuse you of lying about them losing uniforms. But then a couple of pieces of uniforms will turn up with them. Their managers and office administration are NOT nice. The accounts receivable **** is completely inept at their job. You have to go through their delivery tickets and invoices with a fine tooth comb to catch all the inaccuracies. The incompetence and lack of care in staggering. Do not do business with these people. We have switched to another company and the service, attention to detail, competence, and professionalism is a breath of fresh

I've never seen a company that lied so much, I made a uniform order in Jan 2023, it's now Sept 2023, every Thursday when my uniforms are suppose to be here, they have a different excuse why they are not. My company records conversations, and I can play back thier constant lies and false promises, I have begged to get out of my contract, now they have breached it, I hope they enjoy my attorneys letter to them. Go-to Aramark they are 10 times better than unifirst... I hate giving bad reviews but Unifirst needs to go out of business they suck.......

Horrible customer service. They lost my guys uniforms and took 2 months to get replacements. Can't get anyone to call me back. I'm a long time customer and my contract is up in April of 2024 and then I'm done with them.

If I could give them a 0 I would. I have had Unifirst for 10 years and each year they are worse! I signed a new contract with the promise of better service. Literally 2 months after signing they went up on our rates, our uniforms are contantly wrong and or missing, they forget to bring our rugs. We have had the absolute worst service from this company. I have made complaints after complaints and nothing changes except th driver. I have recently turned in a cancellation letter and was asked to give them 60 days to make it right (which I didn't want to do) because anyone can do it right for 2 months and if you can provide good service for 2 months why not all of the time? Our colors are black and red and last week 1 of my employees got 7 pair of blue pants (with his name on it) they left no rags and didn't pick up the dirty ones and didn't have us sign anything. I called and thy didn't come back. They have forgotten all of our uniforms for 2 weeks before where my guys had no uniforms because Unifirst lost them and couldn't find them. I called and emailed the supervisor this past week and have not received a response! Since they won't respond to my calles or emails for them to fix last weeks service and to cancel my service without havind to pay out my contract , this seems to be the only way to get a response, maybe! Beware! Dale Miller-Owner Automotive Center of Slidell

Delivery driver backs into my car and acknowledges he did it and after leaving with the understanding his supervisor with let me know what steps to take to repair my vehicle. Later that day Kevin the supervisor claims his truck did not hit my car. Since I didn't call the cops for a report because I didn't want the driver to get in trouble I was screwed! So I told him to pick up his rugs and terminate service and he told me to pay out the contract. At this point I advised him I didn't sign any contract which they always asked for. Do not sign any contracts with this company.

The worst. Drivers are nice but the company itself is unbelievably poorly managed. Calls go unanswered. Drivers are told to not bother with delivery signatures but if you complain they are bringing things you didn't ask for, good luck. They will ignore you for months and months when you ask to make changes to a contract and then claim the contract renewed. Don't get caught.

The literal worst. I don't even understand how they are in business. The fact that they are a national company is difficult to comprehend. I wish I could go back in time and not sign up with them

The worst company ever!!!!!!!!!! I would not recommend them to anybody..im pissed off