Arthur
Queues
Queues too long for a paid service, sometimes can go up to an hour which is horrid compared to other paid and even free plagiarism-checkers. Also doesnt accept direct credit card payments, only PayPal. Helpful and fast support team, though.
Response from UnicheckJun 15, 2020
Dear Arthur, Thank you very much for sharing your feedback. It is very important for us. We would like to investigate the case more thoroughly in order to find the possible reason for the issue you have faced. Usually, the processing time for a 3-5 page document is several minutes. If it is a longer paper, it will surely take more time to scan the document. Unicheck’s real-time search covers over 40 billion pages across open access and educational databases, as well as the web index. On average, it takes no more than 20 seconds to process 1 page. We strive to deliver only the most accurate and up-to-date results within a short period of time. Thus, we would be very grateful if you could inform us of the time when you submitted the check. We offer various payment options to our clients. Still, taking into account the regulations of your region, some of the payment methods may not be available there. In any case, our Support Team will be glad to consult you on this issue and offer the most suitable payment method for you. Please feel free to contact us at [email protected], https://unicheck.com/contact-us/ to get more information and choose the most suitable payment method. Thank you, Unicheck Team



