UnicargoReviews of unicargo.com

This is a revision of a previous review. As a new Amazon seller and my first time importing goods into the United States, I enjoyed my experience shipping with Unicargo. Specifically, I very much enjoyed the hassle-free nature of their services. Shipping quotes were always created quickly, emails are replied to in a timely manner, and communication along each step of the process improved gradually, with serious communication improvements near the end of the process. My goods were picked up very quickly, and the import process into the United States was a breeze. In fact, I never touched any paperwork whatsoever! (This varies by product.) Not to mention, the staff is very professional and will attend to your every need. If it sounds like I am not impressed by Unicargo's services, trust me, I am. There is only one significant reason that I deducted a star, and that is due to the difficult and expensive nature of their warehousing and storage solutions. Specifically, I was unimpressed by the pricing structure, especially the minimum quantity fees, and I was also disappointed with the lack of communication in regards to how much I'd be charged. Due to this, I will not be using their warehousing service again. Overall, I highly recommend you give Unicargo a shot. If you're a midsize business, I'm sure that the warehousing may work for you; it just didn't work for me. In addition, I'd be more than happy to add a star depending on my next experiences shipping with Unicargo. So far, I can only appreciate how much they're working to improve their service and my experience. I look forward to working with Unicargo again in the near future.

Unicargo is the best. I use them to send shipments to Amazon. Great customer service. Available if there are any delays in shipments. A pleasure to work with.

I work with unicargo regularly. The warehouse services are amazing, efficient, easy and simple, at a fair price. Any problem I had was always solved easily. They went above and beyond for me when there were problems. Warm and humane staff, worldwide delivery services, warehouse services at the highest level available. It's great doing business with them. warmly recommended !!!

I’ve been working with Unicargo for 6 years, and that’s the only company right now I trust to do my shipments from China to the US. I have 2 amazing contacts dealing with sea shipping and storage available to help also beyond office hours, prices are good compared to other carriers, I highly recommend.

I've been working with Unicargo since 2016, and I can always count on them to deliver. Their customer service is excellent – responsive, helpful, and patient. They maintain a high level of professionalism and can tackle any issue that comes up. Overall, a great experience working with them.

Professional, patient and good service

I have been working with this Unicargo company for more than 5 years. Good price, fast delivery time, high level professionals. I recommend.

We were very disappointed in Unicargo. Our suppliers were told they needed to supply certain documents only days out, our products were packed poorly, communication was terrible and then they had the cheek to try charge us extra for the delivery taking too long when this was 100% due to their poor planning.