UNDERGROUND REPTILESReviews of undergroundreptiles.com

I just ordered from these guys did so a little hesitantly because of their not so great reputation but they have been the only place that ive ever caught with moon crabs in stock I ordered a 3 pack as I had a pretty big set up for them the price communication and shipping was great from UG the only thing is I got 2 well developed good size crabs and one teeny tiny baby? luckily I had the stuff on hand and was able to make him his own small set up cause if I had placed him in with the others, they would have killed him I knew not to do that but if they had gotten someone with out that knowledge the little guy would have been toast! over all im happy with the purchase but a little disappointed they would do that and put the baby in danger I emailed them to let them know hopefully they are more careful in the future not cool UG :(

Ordered 3 baby giant pixie frogs on 11/04/2025. Shipped 11/05/2015 & received on 11/06/2025. One was dead upon arrival. The 2nd was dying. The third seems okay so far but only time will tell. They offered to replace them IF I placed another order. I’m giving 3 stars because the Asian water monitor I ordered in the past seems to be doing well so there’s that. However I would like a refund or free replacement of the 2 frogs.

I have had some experience with receiving dead animals but they always did take care of that but still I feel that the poor animal should never have to go through such trauma and it's not like this happened overnight these animals were clearly not taken care of and we're not looked over before they were sent out. I'm pretty frustrated with the format of their auctions these days. Ever since they started this overtime option it has really caused these auctions to suck. And I kind of think there's some shady s**t going on when the first bid is high and then that person doesn't bid again it makes me wonder if they have some insider making the first bid ridiculously high just so that they can get a large amount of money right off the bat. what is the point of having an auction end time when they just override it with these extended time option? I feel like they just want to keep getting as much money as possible which sucks because that was the reason why I looked forward to these auctions was so I could afford these animals that I would normally be able to but now it's like sometimes you're paying more than the regular retail price.. So it's a shame that they've turned so deceptive and greedy. Elite my butt you don't get anything special by joining that.

I have had a bit of experience with these people. They don’t offer any guarantees unfortunately and have an option to pay for a subscription to become a pro. Ive never tried it maybe in the future if they offer more. I’ve ordered a Pygmy chameleon, 2 tailess whip scorpions, and camel spider. The two whip scorpions were dead on arrival. No guarantee so I was out whatever I paid as well the camel spider died a couple days later. I was yet out again water I spent. The only thing that survived was the chameleon I got another chameleon a while ago and died on the second day died. Only thing they guarantee is that any animal you get from them will most likely end up underground shortly.