Godzil L.
Really disappointing
Really disappointing. I've been buying the shapeez bra for at least 10 years....it finally happend, quality has dropped. The underwire either pokes out, or most recently, the wire just snapped in half. I always hand wash/hang dry, and this most recent bra is only 6 months old. When I took the wires out, it's obvious that the wire in the newer bra has half the thickness - visible thinner. Unbelievable, especially considering their prices. Sad, no more shapeez for me.
Response from ShapeezMar 25, 2021
Hi there We are so sorry to hear about your underwire issues. There are reasons why an underwire would make its way out of the casing. If the body of the garment has stretched out or is not tight enough this would cause the material to shift and rub against the body and eventually cause weak spots in the channeling. The other reason would be washing or drying in the machine. (If washed in the machine even on delicate you would void your warranty) so hand wash and hang to dry only. Shapeez bras have no closures therefore there is double the pressure on these areas when putting on the garment and removing it. Keep the underwires pushed back inside the casing so there’s wiggle room for when you put it on and taking it off. Give us a call so we can figure out if your bra can be repaired or needs replacement. . Sincerely Shapeez Team


