Felix A.
Took forever to arrive and awful print…
Took forever to arrive and awful print quality. Do not buy

Umai™ is an apparel company dedicated to creating the best clothing inspired by Japanese streetwear and anime.
Umai Clothing (umaiclothing.com) has 193 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Felix A.
Took forever to arrive and awful print quality. Do not buy
Jesse K.
Size chart was innacurate and would refuse to exchange for a larger size. Clothing material was rough and uncomfortable and seemed like something you would get for a few dollars.
Sheldon S.
Ordered two shirts from them two months ago. Was charged on my credit card but never got a tracking number and shirts never came. E-mailed support, no response. Super disappointed.
Jerome C.
I ordered something 20 days ago. Still hasn't shipped. I understand the current situation but this is too much. They still have my money
Response from Umai ClothingJun 23, 2020
Hey Jerome, Under our products the shipping tab states it will take 15-20 days to fulfill from the Corona back up. Please email us so we can figure out the exact details of your order. I apologize about this. Ryan
Dylan B.
Nice and short review. Bought a t-shirt from the company size Medium. T-shirt delivered was pretty late (before any covid lockdowns started happening) and a size small. Contacted the company via email to ask for an exchange, no reply. Forwarded that email directly to the company again, no reply. Spoke to UMAI on instagram after seeing them comment on ads and they said they would send out a new t-shirt right away which was promising. However, when I asked for a tracking number and for more information they stopped replying to me after viewing the message. Opened a paypal dispute, company still didn't reply. Paypal have sent me an offer to give me the full money back for the t-shirt however I have to pay for shipping to the USA which wasn't where the item was sent from and costs around half the price of the t-shirt. So either way, I'm out of money for something that I had 0 control over. 1/5 Customer Service 2/5 Print quality on t-shirt 5/5 On the social media fashion scam bandwagon
Response from Umai ClothingJun 7, 2020
Hey Dylan, I am very sorry about this experience you had with us as this is not normal and we want to fix this issue. Please get into contact with me so we can send you the shirt and also issue the correct refund. My name is Ryan and I am the Founder/Co-Owner and you can contact me at [email protected].