Štefan G.
Phone cases are very badly printed
I bought 2 phone cases; both are poorly printed, not even symmetrical, and the quality is also not that good. The case itself is also not that good I would say it is okay.

Umai™ is an apparel company dedicated to creating the best clothing inspired by Japanese streetwear and anime.
Umai Clothing (umaiclothing.com) has 193 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Štefan G.
I bought 2 phone cases; both are poorly printed, not even symmetrical, and the quality is also not that good. The case itself is also not that good I would say it is okay.
Calum B.
Received 1 of my 2 ordered shirts (The second getting stuck in customs - recognise this is not the fault of the seller). The print design itself it awesome, I'd been looking forward to finally getting a t-shirt from Umai for ages! Sadly it is very, VERY let down by the print quality. I've washed the t-shirt twice; once after it arrived, and again after wearing it for the first time. The print is already starting to crack, even though I made sure to wash it at 30c, and iron it at the lowest heat possible. Highly concerned that after another half dozen washes/irons the print will be all but destroyed. I want to be able to recommend Umai, really, I absolutely love the print styles they have on offer, but unless the print quality VASTLY improves, or the t-shirts are on sale for < £10, I can't at this point in time. Only buy from here if you're happy to accept the print will be gone within a year of wearing, or you're buying during a dirt-cheap sale, otherwise like me you'll just end up disappointed. 2-Stars purely because I still love the designs and the first shirt arrived very quickly; if I went off print quality alone it would be an obvious 1-Star. Update - I received the 2nd t-shirt. The print quality on this t-shirt seems much better. Based on this experience whatever they use for printing works much better on white than black. Still 2 stars due to the low quality of the print on the black t-shirt. While I may buy some of their t-shirts again in the future, they will be only white ones, and never, ever, ever for retail price; only half price or less. For their retail price I'd expect a t-shirt and print of such quality that I could still wear it in a few years time with no hint of fading.
Play. “Play.Tatsu” T.
the print rubs off , i have order 2 of umai " You Look Beautiful When You Cry" • Hoodies and every time the print rubs off . i was hanging out with my friends and i had my back against a wall outside and my homie notice the print had scratches and was obviously rubbing off . i had the same problem with the print again when i order a second one, same design and just by sitting in my car this time had the same problem. i own hoodies from Animebae as well and i have place my back on that same wall and the print is still looking perfect. its pretty obvious that the quality is not the best for the prices . the print needs to be stronger or coated so it doesn't do this . i love the art from the creator DHJS_ 0010 of umai but the quality of the print is not worth it SADLY . ngl tho the hoodie material feels nice and soft and true to size . i did buy this piece when it dropped. i have only wash them once after wearing it and noticing this issue .
Koraツ
I ordered a shirt, which took awfully long to get shipped to me (1,5 months from the US to Germany). It was a custom printed Champion Tee and the quality of it is good, based on the labels i still would think it's fake. Even worse, the print quality is really bad. I've washed it once so far, but it looks like the print would wash of after a few times. Also, 35$ for a real Champion Tee with print and all doesn't semm like a real price. Wouldn't shop here, it's not a good shop (dropshipping from printful . com ).
Jonathan T.
Take care when purchasing. Purchased the wrong size sweater, messaged the support team. They took two days to respond a one line "we can't do anything" and were rude in their replies. I got in contact with their CEO Ryan and he said he would be happy to help and assist by covering the cost of return shipping. One week of no reply. Finally notified me of a return shipping address. I returned the clothing and Ryan personally refunded the full amout of the clothing and the return shipping. Whole process occured over three weeks. Overall, customer service needs to be improved.