ULwigsReviews of ulwigs.com

Wigs did not match the pictures. Buyer beware

I love this wig! It looks and feels really natural!

First off I want to say this is a real review. I live in Istanbul, Turkey, and because of this I needed to make sure my package was shipped DHL, because FedEx is extremely unreliable and difficult to receive packages as a foreigner here in Turkey, and I didn’t want any problems getting my package. All I can say is UL Wigs came through.Their customer service is excellent. They quickly responded to all of my emails and were very polite. I received my package without issue and have recommended them to all my friends here in Turkey! Thank you UL wigs for being professional and reliable!

The hair is exactly like the picture. Same highlights and all! The hair is soft and it comes with strap if you want to have a glueless install!

The hair is soft nice and love the color and curly.

This company is refusing to allow me to return this wig. I have escalated the matter to PayPal and they have not responded to PayPal as of yet. Please whomever is reading this know that this company is not loyal and they will request more money only to send you an item you did not ask for. They do not have the real HD lace instead they are passing transparent lace off as HD and charging you more for it. Keep replying back with that hi honey crap send me my damn money!!!

Processing and shipping is too long.

The worst company I have ever bought hair from. One, they are still holding my refund of hair that I bought from them and choose to return. Two, they have poor customer service and have poor communication with customers. I ordered a HD lace wig which when it got to me didn’t look close to what they had on the website. I asked them to return the hair. It took them over a week just to send me information on return address, yet they give you a window of when to return the hair. Their instructions are not clear about the return information to ship back the hair. They have confirmed that they have received the hair I sent back, yet they are still keeping my money, it’s been over a month. No one answers my emails. Writing this review makes more upset, because we work hard for our money and some greedy hair company like this one choose to not cater to their customers.