Carmen
I ordered $600 worth of this stunning…
I ordered $600 worth of this stunning dinnerware in August of 2023 it is now the end of December and after several email correspondence maybe ten, where I follow up with Uniuni ther carrier/Shipper and receive the carriers email of acknowledgment of a lost order including letters to provide the vendor Ultrazo, we have yet to receive the purchase order nor a resolution. This has been an awful experience! It does not need to be, we understand orders get lost, however it is in how you handle the errors that make or break that customer relationship. Disheartening and plateless in Boca Raton!



