David Y.
Everything was as expected
Everything was as expected. I’m enjoying the benefits of my purchase. Thank you for working hard to deliver on your brand intentions, both relationally and operationally.

We design bands and accessories for the Apple Watch Ultra including Titanium bands, leather bracelets and screen protectors
Ultra Supply Co. (ultrasupplyco.com) has 276 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Computers & Phones · Somerville, Massachusetts
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Computers & Phones · Cambridge, Massachusetts
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Computers & Phones · Framingham, Massachusetts
Excellent
Showing 19 reviews with 4 stars · Clear filters
David Y.
Everything was as expected. I’m enjoying the benefits of my purchase. Thank you for working hard to deliver on your brand intentions, both relationally and operationally.
Ronald G.
At first impression the band was great. it felt a bit heavy for being Titanium What surprised me was that when I tried to size it by removing two lugs, under the lug was like rust where both metal parts rub. I tried cleaning since being titanium it shouldn't rust but it seems stained and tarnished. This disappointed me very much. I tried to go online and request a return for a refund, but despite me receiving over two weeks back, in your system it appears as not delivered so it does not allow me to request the return process. I would like to request a return for refund. Please let me know how to proceed with a return process. UPDATE I have to update my review to 4 Stars because the company customer support was top level in resolving my issue. This company really backup their product quality and made sure they did what was necessary to resolve and make sure I was satisfied with the service received. I was just unlucky with my specific bracelet and they made sure to make it right. Their customer service is 5Stars
Palle P.
Frankly I didn't like the looks of the Milanese band for my apple watch ultra 3 and put it away for good as I don't agree with your return conditions. Nobody should have to pay S&H for returns in today's world
Response from Ultra Supply Co.Nov 17, 2025
Hi Palle, Greg here from Ultra Supply. Following up on your review and we appreciate you giving us your candid feedback. I think you were generous in giving a 4 star rating given that poor experience to just put the bracelet away and never wear it. To give you some insight: the return Shipping is a fee that was recently added on when we integrated Loop Returns, a new return software that allows exchanges/credits for returns. I agree that given that you paid for shipping and for the price of the Milanese band, having to pay another fee on top of that to return it is not fair to you. Therefore we're happy to take your return back with free return shipping and give you a refund. I can process that for you now
Alexander
Strap was ok
En Y.
Nice band! Good customer service when my order took a long time to arrive
Elfyn D.
I love my grade 4 titanium band. It matches my ultra watch. It has 9 (4&5) removable link for adjustment. One thing I would change is make one link half size for each side to make fit perfect.
Ilias L.
Really quick delivery. The packaging of the product was great
Rama
Fit and finish were great but would have been best if it come with 22mm wide and other kind of clasps but totally it’s a great band