Yalexa D.
The return process was extremely…
The return process took longer than expected and unclear on the website until I directly messaged and that response was timely. I understand the dealings with the website are separate from the product which is why I’ve updated my overall experience.
Response from Ultra Supply Co.Feb 6, 2024
Hi Yalexa, when you inquired about a return we replied to you within 2 hours and you had a return label sent right away! We are confused about why you are saying it took 2 weeks to get a response.



