Ultras Soccer WearReviews of ultras.com

I am very disappointed with my Ultras.com purchase. I have been waiting for a long time and still have not received my order or any meaningful response from customer support. According to the tracking information, my package was marked as "Held at Post Office, At Customer Request" and "Available for Pickup" in Fort Mill, South Carolina, USA. I never requested this, and I do not even live in the United States—I live in Europe, and my shipping address was entered correctly when I placed the order. I still have no explanation as to why my package ended up in the USA instead of being delivered to Switzerland. The lack of communication and the excessive waiting time have made this a very frustrating experience. Unfortunately, I cannot recommend this seller based on my experience. I recommend buying only with PayPal, because of the buyer protection.

Matt Lengkeek is a scammer. Stay away from any of his “businesses”

I ordered a T-shirt. They sent me the wrong one and then refused to even answer my message asking them to replace it with the correct shirt. Don’t buy from them.

I bought a pair of swim shorts and after wearing once and washing once, the leg hem came apart. The guarantee on the site is 15 days, and not after washed/worn. Very poor quality product. I wouldn't buy from here again.

I would give it no stars if I could. WORST company ever and horrible customer service and people working there. NEVER buy anything from them and go anywhere else. Hope this company goes under soon!

Ultra's sent an order I made to an old address. When I noticed them and asked if they would re-send or refund my money, they confirmed the mistake and I never heard from them again. I sent multiple emails asking for a refund or replacement. After acknowledging the error, I never heard from them again. They kept my money, and I got nothing!!

I ordered a some shorts on the 17 th of July and still have seen no updates on my item. it is July 24th. My item still shows shipping label created. I have reached to the company twice now with an email. No response back yet. I also messaged the owner via text with number provided online. Responded back once saying he would get with his sales team and let me know. Been 2 days and had not heard back from him. I messaged him this morning to cancel my item and have not heard back. I am disappointed how I have ben treated here.

I have made several purchases from Ultra with good service until I bought one of their swimsuits. The sizes run small and I reached out to customer service thinking we could get this resolved until I got a phone call from Matt. From the very beginning, I could tell Matt was not here to resolve the issue. He was very arrogant and borderline insulting. His resolution was “we do not want your business”! With the economy the way it is, I would think any business would want as many customers as they can get. Take my advise, the product is good, but the customer service is lacking integrity.