C. K.
I am in the middle of trying to get a…
I am in the middle of trying to get a washing machine repaired. All started well with Dmytro coming to diagnose the problem. He said parts had to be ordered ( this was Friday) and should be in by Monday or Tuesday. I paid my deposit then called on Monday to see what the status was. The woman said they would be ordered. I called again on Tuesday and was told by another woman that He would “go” and get them. I called on Wensday for an update and was told I would get a text when they were in. Different stories by different people but in a large metroplex with many supply houses for parts it’s hard to understand this delay and I’m getting no explanation. Very poor customer communication and I Will Not use them again for this reason.