ultimopay.ioReviews of ultimopay.io

I have a large amount of funds on this card. I have contacted support and am being told to deal with a telegram page? Sounds very suspicious to me. Has anyone else done this? What was outcome?

Back in 2025 this was an incredible option. But right now, nothing works. Not anywhere in the world… It all started in May 2026… After months of emailing, and being promised a solution, the solution has never come. Everytime “Next week this will be resolved.” Why are you even lying!? What is the point!? We spent $600 on this card. They fail to take responsibility. Pure theft! JBD YES Laos bank has been removed from the partnership. We have been scammed. TELL US ULTIMOPAY/ULTIMOX; WHAT ARE YOU GOING TO DO!? It seems like they have no clue and no plan. So they just lie to their customers that things will be resolved soon. It looks like they are doing nothing. Be honest and update us UltimoX!!!

Last year, I would have happily given the Utimopay debit card 5 stars. Unfortunately, due to sanctions and restrictions, the card no longer works for me within the EU or UK. The reason I am giving just 1 star is that Utimopay still appears to be advertising the debit card and charging a $600 sign-up fee, despite the fact that the card cannot currently be used in the EU or UK. In my view, this should be made much clearer to potential customers before they pay such a large fee. Had this information been clearly stated upfront, it would have saved a lot of disappointment and frustration.

I am disappointed with how UltimoPay/UltimoX has handled this situation. Customers are still being directed through Telegram and asked to transfer card funds to an administrator's personal account, with no secure company-account alternative offered. Their latest response simply directed me back to a community admin. For a service handling customers' money, I personally don't consider this an adequate or professional solution. DO NOT USE

Don't even think about it - you will lose your money. They operate through JDB Laos - this institution was completely removed from VISA due to EU sanctions. The card does not work absolutely anywhere. Check - the JDB app is completely removed from the Google and Apple stores. It is impossible to return the deposited money. UltimaPay is lying that this will be resolved soon - after 10 years, when will the sanctions due to the war end?

After you uploaded your selfie and passport they will ask for $ 600 for some debit card insurance 🤣 what the hell is that? SCAM

Beware of this company, they advertise themselves as an cryptp debit card alternative, which it sounds attractive at first. But only after making a long identity check process, they say the cost of the debit card is $600 USD. Yes, you read that right! Not a deposit, not a credit, just the price for the plastic Visa card. Worst than that, their website doesn't have an option to delete your account automatically, and when you contact their support team they reply back saying that the account will be automatically deleted after 3-6 months of being dormant. Basically, there is no way to know if they delete it or not. Meanwhile they keep your data. Not a trust worthy process, and give a very bad impression for users in my opinion.