Josh C.
Mad...
Got the key within an hour... was a steam product key for COD:MW3... was excited at the price... and the fact I've bought from them in the past.... but, this time, was freaking awful. They sent me a duplicate key... meaning they already sold someone the key I received... Highly pissed.. and have been waiting for a response from them, but nothing. I am a civil lawyer. Hope you respond soon. They added this 9 hours ago: Instead of attacking us, might be a good idea to have a little patience and wait for us to resolve the issue. Thanks for being so understanding and complaining about us to the whole world. Next time, take your business elsewhere if you think we are such a terrible company. ////// Here's my response: Sorry, I thought you, propitiatory company of cd keys, would take things a little more serious. You have 12 more hours to refund me or replace the product key I purchased. I sincerely hope you haste this process.. Resolving this issue is a no brainer. Refund the money, or give me a new product key.... It doesn't take 12 hours. It's common sense. Btw, I am a lawyer. Last time I checked, selling "sold" goods to another customer is illegal. You might want to be a little more careful in the future. *UPDATE* Yeah, what you guys don't realize is that when you sell duplicate keys... whomever is trying to register the same product key jeopardizes the original buyer of that same key... so in essence, you aren't just screwing the guy you sold the original key to but also the guy you just screwed. You really aren't in any place or circumstance to be making smart ass comments on an open discussion about your company. Btw, posting complaints privately made to your website from a customer is very unprofessional.... Might want to look up Nicola Brookes vs Internet Trolls of Facebook (it was a very popular case). Say anything negative or slanderer, further, and I'll sue you. *update* Actually the FB troll case has everything to do with what I'm saying. You are continually harassing me based on an honest review; taking classless but legal legalities is just plain dumb. I'm not an idiot, I realized from the start about your non-disclosure. I am just here to inform your future buyers of your unprofessional-ism and irresponsibility to current and future clients. I'm almost 100% positive that the natural reaction of someone buying previously sold goods is irritability. I gave you a fair warning, be expecting a subpoena. P.S. I got everything I need in this review.
Response from GamingDragonsOct 26, 2012
Hi, Your response was this one: was the steam key you guys gave me to activate for MW3.... When I got on steam and tried to activiate the key... it said the key had already been registered that it was a duplicate... WTF.... I want a new key or a fucking refund back. Is this how you run things Selling the same keys over and over. our response was this one: You might want to check your junk or spam folders for the replacement that was issued to you. Also as mentioned before if you have any problem with the game code you can just contact us and we resolve the problem if we indeed made a mistake. Currently we did make a mistake we’re humans after all working here. It happens to the big guys as well if you may or may not know. Hopefully next time you won't lose your cool. Quickly running and posting a one star review is the worst case scenario. But as you will find out we already have replaced you with a brand new code. Thanks. Summery: "WTF.... I want a new key or a fucking refund back." quite an accomplished lawyer. might want to hold up and wait with the lawyer flag after 7 year old comment. next time you might want to take a nicer approach and more polite after all you're enjoying your game in the end don't you Mr. Lawyer? as stated before we're humans and mistakes can happen, running and complaining even before you considered to check if we replaced you the code is quite a sorry move. serenely to the greatest lawyer in the world. Thanks. *UPDATE:* "what you guys don't realize is that when you sell duplicate keys... whomever is trying to register the same product key jeopardizes the original buyer of that same key" We're sorry to inform you but it doesn't work like that. would of been a good idea to check with steam how their activation system works before assuming invalid information. "posting complaints privately made to your website from a customer is very unprofessional" Using unrespectful attitude while contacting us and use fault language is also unprofessional Mr. Lawyer we don't see you commenting on that matter. Just so you know we can post anything against your silly review as long as it does not affect your privacy, might want to get an update on your information database for your future cases. "Might want to look up Nicola Brookes vs Internet Trolls of Facebook (it was a very popular case). Say anything negative or slanderer, further, and I'll sue you. " No connection at all can be established from what you have just posted with the current situation, from this point out you can sue whoever and whatever you want. Being rude and unrespectful can only prove how unestablished you are. *UPDATE* "I am just here to inform your future buyers of your unprofessional-ism and irresponsibility to current and future clients." Your review is plain useless to our future clients. Future client are capable of understanding how things work and if there is a problem we resolve it as we did with your order (as stated in our terms of use by the way) so in the end your review is rendered useless. just so we can be clear on that. "I'm almost 100% positive that the natural reaction of someone buying previously sold goods is irritability." Understandable BUT responding with rude email and cursing toward our support team who is here to help you will only result in a ban unfortunately we were nice enough to address your disgusting email AND fix the problem. "I gave you a fair warning, be expecting a subpoena." would you like us to publish your other very respectful email after we nicely and simply explained to you how things work (which is also stated in our terms of use). Also you are talking about being un-professional while you disqualify yourself from this category by being rude and careless about how you address your complain. next time you might want to re-think before you run around and threaten to sue anyone. "P.S. I got everything I need in this review." We bet you do. Good luck with that.