Greg
From Pissed To Happy--sort of
First buy from company. After waiting more than 8 hours for email I got on live chat asking where it is. Told that they were waiting for contract to be renewed and approved. Wanted to ask why they are selling codes to games they don't even have a contract for yet and what would happen if the contract was denied, wait forever to get refunded or given a credit and forced to pick some other game I didn't want, but that wouldn't help getting the game I ordered. Code was sent a short time later. Had trouble getting game installed then had trouble getting it to run. After some back-and-forth emails(which were answered in minutes)and even letting customer service have remote access to my computer everything was fixed. Now I currently have problem with getting patch to install because it says game is not installed or is corrupted, but at least I can play the game as it is. I'll deal with the patching headache some other time. Good to see at least that this company understands that excellent customer service is the most crucial in having a business..