Kadara D.
It's a scam it yall thinking about…
It's a scam it yall thinking about going don't they steal our money

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Ultimate Medical Academy (ultimatemedical.edu) has 106 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Kadara D.
It's a scam it yall thinking about going don't they steal our money
tina P.
First, they tell you that you are going to get a stipend, then 3 other people say you will, and then another person says you aren't. Then, when you tell them you are withdrawing, they HOUND you to death by calling and texting multiple times a day/ week. I am going to contact the Department of Education about the student aide that I got and see what can be done. This place is not a good school at all. And some of the quizzes that were taken, I can tell you that I had the right answer, but was still graded wrong. DONT GO TO THIS SCHOOL!!!! I know of someone who has been waiting for the stipend to be released, and they keep delaying the release of this money! This person NEEDS the money to pay bills! And the story keeps changing every time this person calls, and then when they call, they get a recording saying they are in a meeting, which I call BS. It's everyone is at lunch, and no other school that I have ever been in has everyone going to lunch every single day, all at the same time. And the Financial Aid department has no clue what they are doing at all. They really need to be reviewed by the Department of Education.
Response from Ultimate Medical AcademyMar 16, 2026
Hi Tina, we appreciate you taking the time to share your experience. At UMA, financial aid eligibility, disbursements, and refund timelines depend on individual circumstances and external processing requirements, which cannot be reviewed in a public forum. Similarly, academic grading questions and withdrawal communications require direct review with our team for support. To make sure your concerns are reviewed thoroughly, the best next step is to connect directly with our UMA Cares team. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.
Brenda H.
First let me say the reason for the low score. the first time I started they did everything to work with me even when I had a hold knee replacement and even when it came to me getting my money three months after starting school. After I finish school, they were working for me at times but at time I was feeling they wasn't. now get to starting back in October of 2025 applied got all my paper done and started my classes and three weeks into school got drop called and email to find out what was going on they said they didn't get paper from my doctor office, so I found out that my doctor moved out of stated. so, they let reapply again and three weeks in got drop again. Email and called again telling me the same thing again paperwork from doctor office so am telling them again my doctor is no longer their what can I do. So, the I found out I was drop in when I was trying to turn in paperwork for a class and couldn't. After several days talking with them I tried to login and couldn't tried to email no answer tried calling got put on hold or hung up on. When someone did talk with me, they told me they locked me out the account. Never was told I was going to get locked out after that never heard anything else from them that made me look ugly at them how they not what they say. But if i ever go back to school UMA will not, be it.
Response from Ultimate Medical AcademyJan 26, 2026
Hi Brenda, thank you for sharing this with us. We understand this experience has been frustrating, and we want to make sure your concerns are reviewed carefully. Concerns like these are specific to each student and require direct follow‑up. The best next step is to connect with our UMA Cares team, which handles important student issues that need special attention. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares. UMA Cares takes all inquiries seriously and will respond in a timely manner.
Rosalind W.
I started at UMA in June 2025. Everything was going smoothly until it came time for my financial refund, which I never received. I am set to graduate in March 2026, but as of January 22, 2026, I am still being asked for the tax form. I have become frustrated with the school's constant requests for financial documents. I’ve also read reviews indicating that they frequently ask for these things. Can you please tell me what’s really going on? Rozze
Response from Ultimate Medical AcademyJan 26, 2026
Hi Rozze, thank you for taking the time to share your experience. At UMA, our teams are dedicated to guiding students through the Student Finance process and helping them navigate required documentation. We understand your frustration led you to ask these questions. Requests for financial documents and refund timing can depend on individual circumstances and external requirements that cannot be resolved publicly. The best way to review your questions and recieve support is to connect directly with our UMA Cares team. Please call 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.
elizabeth L.
As a single mom going to school, this school has been a nightmare on getting my funds on a timly manner. They give you excuses on how they are backed up. If you depend on your money to help get through school as far as bills and such, this is not your school.
Response from Ultimate Medical AcademyJan 26, 2026
Hi Elizabeth, at UMA, our teams lead by example and are dedicated to guiding students through the Student Finance process with care and clarity. We understand your frustration led you to share this review, and we appreciate you taking the time to do so. Financial aid disbursements and timelines can involve individual circumstances and external processing requirements that are best reviewed directly. The most effective way to get the support you need is to connect with our UMA Cares team, which is designed to review individual student situations and provide guidance. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares. If you prefer, you may also share additional details for review at [email protected]. We hope to connect with you soon.
Vivian J.
You have an employee calling my office by the name of Glen that felt he could tell one of my staff members that maybe there needs to be someone else to do my job since I never return his call. Not to mention...I am entitled to vacation and was out of the office for almost a week.
Response from Ultimate Medical AcademyOct 7, 2025
Vivian, thank you for bringing this to our attention. We take professionalism seriously across all of our teams and would appreciate the opportunity to learn more. We’ve submitted a request for additional information through Trustpilot but you’re also welcome to contact us directly at [email protected] with further details if you prefer. We hope to connect with you soon.
Natalie R.
The women trying to get me enroll was very rude and unprofessional. They need better communication, then just reading a script. Another lady called and she sounded horrible. Like a depressed robot. These women don’t care about you. You’re better going somewhere local.
Response from Ultimate Medical AcademyOct 1, 2025
Hi Natalie, thank you for sharing this with us. Please know that at UMA, we take reviews like yours seriously because this is not the experience we aim to provide for those interested in learning about educational opportunities at UMA. Our team members, at all levels, strive to provide the support and resources students need to succeed, and we are proud of our Admissions team’s dedication to assisting prospective students. We’d appreciate the opportunity to learn more details about your experience. If you’re open to it, can you please reach out to our UMA Cares team at (800)-509-5474 or email us at [email protected]? You can also visit go.ultimatemedical.edu/uma-cares for more information. UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.
Turesa L.
I graduated from UMA with my Associates in Medical Admin Assistant back in 2018. I honestly thought that after obtaining my degree I would land a job in the medical field. Here it is seven years later, I have yet to get any type of job utilizing my degree. I have applied at so many hospitals and private facilities but no one has given me an chance to even interview. When I did speak to career services at UMA I was advised that bc I don't have the experience, it would be hard for my to even interview. Totally insane to have obtained a degree but no job due to no experince in the field. I have reached out to UMA career services on numerous occasions and they never return emails nor calls so I decided to stop reacing out to them. I recently decided to start reaching back out to them with still no luck. I feel like this was a complete waste of my time and money and I would advise other to look else where.
Response from Ultimate Medical AcademyJul 30, 2025
Hi Turesa, we’re sad to hear that you felt unsupported during your career search. At UMA, we care deeply about the success of our students and graduates, and we aim to provide meaningful, individualized support throughout their journey, including after graduation. We understand that there can be various factors influencing job search outcomes, and we are here to help identify and support our students in overcoming potential barriers. We’d appreciate the opportunity to learn more about your experience and see if there is anything we can do to help. If you’re open to it, please reach out to our UMA Cares team at (800)-509-5474 or email [email protected]. Or, if you'd prefer, you may use the link below to find more information about UMA Cares for assistance: go.ultimatemedical.edu/uma-cares UMA Cares takes all inquiries seriously and will respond in a timely manner. Finally, invite you to join ConnectUMA at www.connectuma.com, where you can network with employer partners and access career guidance. If you would prefer to speak with a team other than our Alumni Career Services Team, we encourage you to connect with our UMA Cares team. We hope to connect with you soon.