Ultimate Mats Reviews | Read Customer Reviews of ultimatemats.com

Ultimate Mats Reviews | Read Customer Reviews of ultimatemats.com

Ultimate Mats reviews

451 approved reviews, newest moderated first

NQF
Nov 18, 2025
These mats are fabulous
These mats are fabulous. I've ordered many times and can always find the perfect size for my space. And just the color I want~
Response from Ultimate MatsNov 18, 2025
Thank you for the glowing feedback—and for being a repeat customer! We work hard to pair durable, well-made mats with service that makes ordering easy. It’s great to hear you’re consistently finding the right size and just-right colors. We’ll keep expanding options and staying responsive so you can count on both quality and care every time. If you ever want sizing tips or color guidance, we’re happy to help!
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Suzy M.
Nov 17, 2025
Excellent product and customer service
Excellent product and customer service. Will purchase again! Highly recommend these mats!
Response from Ultimate MatsNov 18, 2025
Thank you for the wonderful review! We put as much care into the quality of our mats as we do into the service that supports them. Hearing that both stood out—and that you’d purchase again and recommend us—means everything.
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Tyler C.
Nov 17, 2025
They were very proactive in updating us…
They were very proactive in updating us on our order.
Response from Ultimate MatsNov 18, 2025
Thank you for the great feedback! We believe outstanding service starts with clear, proactive communication—your order should never be a mystery. I’m glad our updates helped, and we’ll keep holding ourselves to that standard. If there’s anything else you need, we’re here to help.
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Susan
Nov 12, 2025
Great mats and great service!
Our experience with Ultimate Mats was excellent. The product turned out perfectly, and Diane went above and beyond to make sure we got exactly what we needed. Her suggestions were spot on, and the whole process was smooth from start to finish.
Response from Ultimate MatsNov 12, 2025
Thank you so much for the wonderful review! We’re thrilled to hear the WaterHog Inlay Logo Mat turned out perfectly and that Diane took great care of you—she’ll be over the moon to hear this. We appreciate you trusting Ultimate Mats and look forward to working with you again.
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Souder G.
Nov 2, 2025
An excellent product backed by…
An excellent product backed by exceptional customer service! The floor mat is high-quality, durable, and was the perfect missing piece for our office. A special thanks to David for his outstanding assistance; he went above and beyond to ensure a smooth experience. I highly recommend this company!
Response from Ultimate MatsNov 6, 2025
Thank you so much for the wonderful review! We’re thrilled to hear that the mat is a perfect fit for your office and that its quality and durability are meeting your expectations. I truly appreciate the shout-out—it was my pleasure to help make everything smooth from start to finish. If you ever need anything else (sizing, care tips, or additional mats), I’m just a message away. Thanks again for the recommendation!
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Helen
Oct 27, 2025
Repeat order
Super easy to reorder, quick and efficient service. Great quality product
Response from Ultimate MatsOct 28, 2025
Thank you for the fantastic feedback! We’re thrilled to hear reordering was super easy and that our service was quick and efficient. Enjoy the WaterHog Impressions HD Logo Mats, and don’t hesitate to reach out if we can help with anything else—can’t wait to serve you again!
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John
Oct 21, 2025
The entire experience was good from…
The entire experience was good from asking initial questions to placing the order. We received the carpet in a reasonable time and in good condition and the quality is exceptional. We are planning to buy more that we see how good the quality is.
Response from Ultimate MatsOct 22, 2025
Thank you for your great review! We're so pleased to hear that everything—from your first questions to receiving your carpet—went smoothly. It’s great to know the quality of the Super Berber Custom Logo Entrance Mat exceeded your expectations and that your order arrived in perfect condition. We really appreciate your support and can’t wait to help you with your next purchase!
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Sarah
Oct 17, 2025
Great Quality, Fast Shipping!
We are thrilled with our custom rug! We had our logo designed on the rug. The quality is excellent, and the production/shipping was about three days. Incredible! Highly recommend.
Response from Ultimate MatsOct 17, 2025
Thank you so much for the fantastic review! We’re thrilled your custom logo rug turned out exactly as you hoped—and arrived so quickly. Our team works hard to deliver top quality with fast turnaround, so hearing it reached you in about three days is incredible feedback. Thanks again for recommending us—we’re here anytime you need another mat or care tips
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