Ultimate Golf CartsReviews of ultimategolfcarts.com

STAY AWAY! They choose whatever "restocking fee" they want for returns. I ordered a golf cart part from Ultimate Golf Carts/Parts for my small business Dec 29th, 2022 and needed the part invoiced and shipped in FY22. I received an invoice on Jan 3, 2023 showing the product shipped in 2023. Because the part showed shipping in 2023, I never opened the package and asked to return it. Ultimate Golf Carts/Parts required that I pay to ship the product back and they charged me a restocking fee of 20%. The website states a "restocking fee" but with no specific percentage or amount listed which allows the company to charge whatever they want which is not very customer friendly. Their "restocking fee" strategy is a profit center for them especially since I paid to ship the product back. I never even opened the product and they charged me $41.42 to just place the box back on the shelf. Horrible customer service.

placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.

Ultimate Golf Carts is the ultimate example of why you are making a mistake by not ordering parts from Amazon or Ebay, They honor their return policy or plainly state that they won't. This is a poorly run business. I ordered a Lithium battery charger. They do not state that it only charges Lithium p04. My batteries are Lithium, but they are Lithium-ion. No refund.

The moment I walked in the door, Matt was friendly and helpful and patient! He answered all of my questions and was upfront about supply chain issues. We found the golf cart that would work best for us. Looking forward to delivery! Thanks Ultimate Golf Cart! Sue

I order a rear seat kit from this company. Waited two months for kit do to out of stock. When I contact them to get update on order they tell me there is a problem and they refund my money while we’re texting. The problem was the manufacture raised pricing and they would not live with the order they had excepted two months earlier. Won’t be dealing with ultimate cart anymore.

Good Service good people.

THIS GAME IS A JOKE. THERE'S NO CONSISTANT BALL CONTROL SO EXPEIRIENCE WON'T HELP. IT'S LIKE THE GAME HAS ALREADY DECIDED WHAT YOUR OUTCOME WILL VBE!

BEWARE of Pifer Golf! My wife purchased my (used) golf cart for me last August, 2020 as anniversary surprise. I have had nothing but the SAME bad axel oil leaks that have been non stop! When I've contacted Mark and they did come out several times last summer, but it was never repaired. We have a one year warranty and when I talked to Mark today June 2021, all he said was YOU bring it in here we dont have the help to pick it up!? VERY BAD RIP OFF BUSINESS, no honor of their warranty, my wife got ripped