Ulofey Reviews | Read Customer Reviews of ulofey.com

Ulofey Reviews | Read Customer Reviews of ulofey.com

Ulofey reviews

58 approved reviews, newest moderated first

Fabian
Jun 11, 2024
Fast delivery
Fast delivery. I received my wig in 3 days through their express delivery.
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Gianna
Jun 11, 2024
They return process is perfect
They return process is perfect, customer support team response is very quick.
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Fabian
Jun 9, 2024
5 stars quality
5 stars quality, color blonde, cap is very comfortable to wear.
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Kevin
Jun 7, 2024
My wife had just spend 5 months in the…
My wife had just spend 5 months in the hospital and most of her fell out. The fit was great and the look made here feel great again.
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Charlotte
Jun 4, 2024
The cap is very comfortable and that…
The cap is very comfortable and that means a lot when wearing it all day.
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Jack M.
Jun 4, 2024
I have lost my hairs due to chemo…
I have lost my hairs due to chemo treatments, I bought 2 medical wigs ; so soft and natural feeling. The cap is very comfortable.
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Suzette S.
Jun 3, 2024
Stay away from this Company!I ordered a…
Stay away from this Company!I ordered a 615 wig and they send me a totally different wig not the clover or style I ordered. The worst part is a have a return or exchange policy that they are not standing by. Do not order from this company. They send you what they have in stock and make excuses not to exchange the wig.
Response from UlofeyJun 4, 2024
Dear Customer, Thank you for bringing this issue to our attention. We are deeply sorry to hear about your unacceptable experience. It is clear that we failed to provide you with the correct product and the service you deserve. We understand your frustration. Receiving the wrong wig, especially one that does not match the color or style you ordered, is a serious error on our part, and we take full responsibility for this mistake. Our intention is never to send customers a random item we have in stock; this was a logistical error that should not have happened. We sincerely apologize for not properly honoring our return and exchange policy in this instance. We want to make this right immediately. Please contact us directly Service Email with your order number. We will gladly issue a full refund for your purchase or, if you prefer, send you the correct #615 wig you originally ordered. We will also provide a prepaid shipping label for you to return the incorrect wig at no cost. We are truly sorry for the frustration and disappointment this has caused. We value your business and are committed to resolving this to your complete satisfaction. Best regards,
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Hayden S.
Jun 3, 2024
Same as the picture
Same as the picture; Realistic! Great
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