UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Kunde

Aug 22, 2026

!!HIDDEN FEE!

!!HIDDEN FEE!! Successful refund though. Said the visa would be £20, charged me 169€. I called them, someone answered the phone and hung up on me after I explained the issue. Didn't pick up the phone the next 3 times I tried calling, only when I called with a blocked caller ID was my call answered. I had filled out a refund contact form in the meantime, which they claimed to have already processed (however the confirmation email came immediately after I sent off the contact form, so at this point I wasn't sure any of this was legit). The gentleman on the phone kept referring to the successfully processed refund instead of listening to me or answer my questions. Very frustrating and unprofessional interaction. Kept telling me they were a private company, hence the service fee, ignored my questions about where and when they inform the applicant about the sum, or whether I could get a proper invoice. All of this happened within the first 24h after I made the transaction, so I was lucky and had my money sent back to me a week later. However their lack of communication, trustworthiness and transparency made this a very uncomfortable situation, since I am at university and 160€ is a lot of money for me, not to mention handing over all your passport information during the application and credit card details, of course. Would not recommend.

Response from UK ETA OnlineAug 26, 2026

Dear Kunde, Thank you for your review. We sincerely apologize for any confusion regarding the additional fee. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We can see in our system that we contacted you several times to complete your application, but we did not receive a response, so we were unable to finalize the process. If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable. Kind regards, UK ETA Online Support

About UK ETA Online

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026