UK ETA Online Reviews | Read Customer Reviews of uketaonline.net

UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UK ETA Online reviews

Showing 320 reviews with 1 star · Clear filters

Mom
Sep 13, 2026
UK ETA Scam ⚠️
UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20 per ETA. While entering my details, the process was a bit long. I became suspicious and checked reviews online. I then realised that it was a fraudulent website and that they did not clearly indicate their additional fees before making the purchase. They make you believe the cost is the real price of 20€/ ETA. I immediately blocked my card through my banking app, but they still managed to charge me €355. The payment appears on my bank statement under the name COMMAS. I reported the fraud to my bank and filed a police report. I got my money back through my bank and following my complaint. I find it absolutely disgraceful that people can take advantage of those who are simply trying to obtain their ETA. This site should be closed. @UK ETA SERVICES: please stop sending me emails to finalize the application. I don’t want anything to do with you.
Response from UK ETA OnlineSep 17, 2026
Dear Mom, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously; However, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further. Kind regards, UK ETA Online Support
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Jo
Sep 11, 2026
Niet doen, oplichters
Niet doen, oplichters
Response from UK ETA OnlineSep 16, 2026
Dear Jo, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Donmez
Sep 9, 2026
Charged for 200USD for a UK ETA that costs £20
Normally UK ETA Cost is £20 per application and this is the amount that was shown on the screen when I applied. However the amount to approve in my banking app was 200 USD. So I cancelled the transaction and didnt approve this payment. 200 USD was still reserved in my banking app even though I cancelled the 3DS security flow. So I called my bank for guidance, and been told to collect evidences for dispute. One of the evidence is asking for a refund from the merchant. When I replied to the emails I received from UK ETA Online, and asked for a cancellation for ETA application, to my surprise they cancelled and removed the reservation from my banking account. DONT go through the same hassle I did apply directly on the official website!!!
Response from UK ETA OnlineSep 14, 2026
Dear Donmez, Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly. Kind regards, UK ETA Online Support
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H P.
Sep 9, 2026
ARNAQUE !!
ARNAQUE !! ON PASSE D UN PANNIER DE 100€ A 895€ AU MOMENT DE VALIDER SON PAIEMENT SUR LE TELEPHONE !! PUIS DES TENTATIVES DE PRELEVEMENTS DE LA CARTE BLEUE SE PRESENTENT !!!
Response from UK ETA OnlineSep 14, 2026
Dear H, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Maria
Sep 6, 2026
SCAM!! Checkout silently switched my order without consent
SCAM!!! Checkout silently switched my order without consent I applied for a UK ETA for 3 travelers through uketaonline.net (reached via visafi.com and their WhatsApp support). On the application page I explicitly selected "Standard - 24 hour processing." At checkout, without any action from me, the order summary silently changed to "Expedite ETA Request (1-4 hours)" — a service I never selected. The total price was never clearly shown before I entered my card details; it only appeared in small print after scrolling. I was charged $690 for 3 applications (the UK Government's official ETA fee is £20 per person). After I disputed the charge, support first refused any refund, then offered 50% as a "goodwill gesture," and only after repeated requests provided an invoice — issued by "Salamol International Limited" (British Virgin Islands), a different company entirely from the one advertised on the site I originally used. I have a full screen recording of the checkout process showing the switch happening in real time. Save your money and apply directly at gov.uk or through the official "UK ETA" app — the real fee is £20, with no hidden service charges.
Response from UK ETA OnlineSep 8, 2026
Dear Maria, Thank you for sharing your concerns. We understand your frustration and would like to clarify the details of your order. All the relevant information regarding our services, processing times, and applicable charges is provided on our website. In your case, the order placed was for the Standard Service, not the Rush/Expedited Service. Our records confirm that the Standard Service was processed within the promised timeframe. We would also like to confirm that all three of your UK ETA applications were successfully approved, and the service was completed and delivered as promised. Regarding your refund request, our team has already reviewed the matter and offered you the best resolution we are able to provide based on the service that was successfully completed and delivered. If you have any further questions or would like additional clarification regarding your order, please feel free to contact our support team. They will be happy to review your case and assist you further. Thank you for your understanding. Kind Regards, UK ETA Online Support
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Albert P.
Sep 5, 2026
They are not transparent.
They are not transparent, they will charge you 300€ for nothing, be careful, i had a really bad experience
Response from UK ETA OnlineSep 9, 2026
Dear Albert, Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly. Kind regards, UK ETA Online Support
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Carolina S.
Sep 5, 2026
SCAM - Complete rip-off! Amount manipulated at checkout
I strongly warn everyone against using this website‼️‼️‼️ I wanted to apply for a UK ETA. Throughout the entire application and checkout process, the total price shown was equivalent to around £40.However, right after entering my credit card details, the amount was secretly manipulated in the background. My card was suddenly charged a staggering £250 without my consent! On my bank statement, the transaction even appears to be from Las Vegas plus the website being from dubai is even more sus🤨🤨🤨
Response from UK ETA OnlineSep 9, 2026
Dear Carolina, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Adrien S.
Sep 4, 2026
This company is a SCAM, they charged 230 USD for 20 GBP service and stole my data
This company is a SCAM. They charged me 230 instead of ~20 GBP and have access to all my data. They have a look alike website with a .net to fake the experience. I had to block my card now.
Response from UK ETA OnlineSep 8, 2026
Dear Adrien, Thank you for your review. We sincerely apologize for any confusion regarding the additional fee. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We’re pleased to confirm that your application was successfully approved. Our team continuously monitored and reviewed your submission to ensure a smooth and timely process from start to finish. If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable. Kind Regards, UK ETA Online Support
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