UK ETA Online Reviews | Read Customer Reviews of uketaonline.net

UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UK ETA Online reviews

Showing 320 reviews with 1 star · Clear filters

Gonçalo A.
Apr 19, 2026
Beware of hidden fees
This site takes advantage of distracted and unaware people. You starr the process always with the indication that the ETA will cost around 23€. Every step of the process shows that amount as the amount to pay, so when you arrive to the payment, you expect to pay that, but no... you need to scroll to the end of the page to see that in reality they will charge you another 99€ on top of the normal fee that you would pay if using the government site. On top of that I have no idea what they will do with my photo and passpprt. I got tricked into this, but hopefully this review will prevent others from being tricked as well. PS. I did this whole process for my wife, so it's normal that you will not find my name in your records.
Response from UK ETA OnlineApr 22, 2026
Dear Gonçalo, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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allan C.
Apr 18, 2026
Warning against using UK ETA Online
Warning against using UK ETA Online They charge €198 to help with the visa application.
Response from UK ETA OnlineApr 18, 2026
Dear allan, Thank you sincerely for your thoughtful and encouraging feedback. It truly means a great deal to us that you took the time to share your experience. We are absolutely delighted to know that our service met your expectations. At our organization, we continuously strive to uphold the highest standards of quality, care, and consistency, and your kind words reaffirm that we are on the right path. We look forward to the opportunity of welcoming you again and exceeding your expectations even further. Should you need any assistance in the future, please feel free to reach out—we are always here for you. Kind regards, UK ETA Online Support
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Jan
Apr 16, 2026
ESTAFA
Se hacen pasar por un servicio oficial y no lo son. Al principio pone que te cobran 23€ y al momento de hacer la transacción te encuentras que te piden 140€. Al NO ACEPTAR la transacción en el banco, la proceden a cobrar igualmente. Me han mandado un correo electrónico conforme no van a proceder con el cobro. Si no es así, voy a denunciar en la policia por ESTAFA.
Response from UK ETA OnlineApr 17, 2026
Dear Jan, We regret that there was difficulty in understanding the additional features included with our service. We strive to provide clear information at every step. On our website, nowhere is mentioned that we are the official website. But we have already mentioned that we are a privately owned company and not the official site. You can check what's covered in the fees below. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We have checked records in our system and it came to light that we have already refunded your order as per your request. If there is any issue or if you would like further assistance, Please don’t hesitate to contact us directly. Kind Regards, UK ETA Online Support
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E.v. M.
Apr 16, 2026
I ordered a visa for the UK
I ordered a visa for the UK, paid 122.35 euros, never received a confirmation email, never received an email that my visa had been processed. I immediately requested to cancel my visa application, but received no response from UK ETA online. The excessive fees they charge have been deducted from my credit card. All of this seems like fraud. UK ETA online has charged my credit card but no visum recieved, I have send them a message again
Response from UK ETA OnlineApr 20, 2026
Dear E.v.M, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help. Kind Regards, UK ETA Online Support
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Martin S.
Apr 14, 2026
Beware of hidden costs
Beware of hidden costs! I applied for—or wanted to apply for—an UK ETA and agreed that the provider would deduct 23 euros from me. However, an additional 99 euros were deducted. I was neither aware of these hidden costs nor did I consent to these charges. They now charged me with 122€ for an ETA worth 23 €.
Response from UK ETA OnlineApr 15, 2026
Dear Martin, We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We can see in our system that your application was successfully approved. Our team continuously monitored and reviewed your submission to ensure a smooth and timely process from start to finish. Also we checked records in our system and there is no record of you contacting us for information regarding charges or requesting a refund. If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable. Kind regards, UK ETA Online Support
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Anna J.
Apr 14, 2026
Volle Abzocke!die Höhe der Gebühr wurde…
Volle Abzocke!die Höhe der Gebühr wurde nirgendwo verzeichnet, 119 $wurden abgezogen obwohl der Antrag nicht vollständig ausgefüllt wurde und noch nicht genehmigt war. Bitte Finger weg von dieser Seite. Bin nicht sicher ob die ETA die mir zugeschickt wurde auch legal ist. Möchte bei der Polizei Anzeige wegen Betrug machen.
Response from UK ETA OnlineApr 15, 2026
Dear Anna, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your order details via contact form available on the website. Kind regards, UK ETA Online Support
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Louise
Apr 13, 2026
DO NOT USE THIS WEBSIDE
My 18-year-old son has planned his first trip and holiday on his own—to England. He wanted to apply for a visa himself. During the process, he was charged fees that were not clearly visible at any point. He has also been charged twice, even though he has only received one email and one receipt. He has now lost all the money he was supposed to use for his first holiday. There is no help to be found in customer service. He is requesting a refund—for both charges!!!!! He has already contacted you himself. If this results in my son being scammed, you can expect me to contact you every day and leave reviews wherever possible. I hope for a quick response and proper customer service??? Thank you.
Response from UK ETA OnlineApr 17, 2026
Dear Louise, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help. Kind regards, UK ETA Online Support
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Leus H.
Apr 12, 2026
Be aware of extra fees!!!!
Wow… this is what I was charged: Government Fee: EUR 23.85 Processing Service Fee: EUR 99.0 Total Charged: EUR 118.85 This wasn’t displayed anywhere else on the website. I have tried asking for a refund, but the support don’t answer my message clearly.
Response from UK ETA OnlineApr 16, 2026
Dear Leus, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name or the details you shared with us. It seems you have used other website or platform to apply for ETA. If you require any further assistance or have additional questions, please feel free to reach out to us at any time. We are always here to help. Kind Regards, UK ETA Online Support
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