Daniel
Misleading Pricing and Hidden Fees
The website looks like an official UK ETA application page, but the extremely high processing fees were not clearly disclosed during checkout. We only realized after payment that we had been charged almost 360 USD for 3 ETAs. Refund request was refused. Very misleading experience.
Response from UK ETA OnlineMay 15, 2026
Dear Daniel, We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously; However, we cannot locate a record under the details provided. You might have used some other website as the details you mentioned in your review do not match with ours. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately. Kind regards, UK ETA Online Support




