UK ETA Online Reviews | Read Customer Reviews of uketaonline.net

UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UK ETA Online reviews

Showing 320 reviews with 1 star · Clear filters

Alina
May 24, 2026
Es werden hohe Gebühren erhoben
Es werden hohe Gebühren erhoben, die im Buchungsprozess nicht transparent dargelegt werden. Der Antrag auf Rückerstattung würde abgelehnt
Response from UK ETA OnlineMay 27, 2026
Dear Alina, We appreciate you bringing this to our attention. Customer satisfaction is extremely important to us. At the moment, we are unable to find a recent transaction under your name. If you could share your order number or more information about your experience, we would be happy to look into this right away. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help. Kind regards, UK ETA Online Support
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A.T.
May 23, 2026
NOT OFFICIAL UK WEBSITE!
NOT OFFICIAL WEBSITE! They charge 150 us dollar for a eta visa to UK of 20 GBP! Unfortunatly i got tricked! Maybe in small letters they mention their fees. Just get your eta on offical website of UK, use your offical website of the country where you are from.
Response from UK ETA OnlineMay 27, 2026
Dear A.T, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help. Kind regards, UK ETA Online Support
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Ema Branislava V.
May 22, 2026
Faulty financial system
Yesterday I was trying to fill out the ETA application through Your website, while I entered my credit card details, the payment did not go through and I cancelled it right away and during this time i did not make any further amendments to the application. However, Your website has charged me despite me not providing detailed confirmation. I do not appreciate being charged with such a large service fee without requiring my consent, furthermore simply providing me with e-mail confirmations of the final status of the application.
Response from UK ETA OnlineMay 22, 2026
Dear Ema, We understand your concern regarding charges and We’re sorry to hear that there was some difficulty understanding the value-added features included in our service. Our team has successfully processed your application and monitored the process throughout the process and we have shared the approval details on your registered email. However, we have checked record in our system and as per your conversation with our support agent, we have refunded your partial amount as per the agreement. If you have any queries please feel free to reach out. Kind Regards, UK ETA Online Support
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Seidel
May 21, 2026
I feel cheated
I feel cheated. I searched specifically for the official website on which to apply for an ETA. Unfortunately, I ended up on this site. I had to pay over €100 for an official administrative procedure (ETA). It should have cost a maximum of €23. I only realised the exorbitant fee once the amount had been charged to my credit card. I couldn’t believe it and felt cheated. I also can’t understand how such sites are allowed, even though this is an official administrative process. As a consumer, I was not made aware that I was on a third-party provider's site. Instead, it gave the impression that I was on the official government site. Following this negative experience, I no longer feel inclined to stay in London. I would strongly advise you not to apply for an ETA through UK ETA Online. In my opinion, it's a scam (at least under German law).
Response from UK ETA OnlineMay 23, 2026
Dear Seidel, We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously; However, we cannot locate a record under the details provided. You might have used some other website as the details you mentioned in your review do not match with ours. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately. Kind regards, UK ETA Online Support
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India Pallant E.
May 21, 2026
ABSOLUTE SCAM!!!
ABSOLUTE SCAM!!!
Response from UK ETA OnlineMay 25, 2026
Dear Enni, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help. Kind regards, UK ETA Online Support
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Marijn Van den B.
May 20, 2026
watch out!
Hi, I didnt want to pay and clicked on cancel payment. However they still took money from my account. I can also not use it. Very sad about this situation
Response from UK ETA OnlineMay 22, 2026
Dear Marijn, We’re sorry to hear that there was some difficulty understanding the value-added features included in our service. We always aim to be transparent about what we provide. As we have checked your record in our system and it is showing that your Refund is already processed from our end. If you still have any queries feel free to reach our Support Team. Kind regards, UK ETA Online Support
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Jen C.
May 20, 2026
What an absolute scam
What an absolute scam. In a moment of hectic travel at the airport, I applied on the site instead of the official government site. When I wasn’t instantaneously approved at the airport like my husband was, I realized I was not applying through the official site and had to re-do it. When I reached out for support they said that they would not refund me. Go through the official UK government, not whatever this cash grab is.
Response from UK ETA OnlineMay 22, 2026
Dear Jen, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Daniël
May 15, 2026
Do NOT use
Do NOT use! Insane prices for something done much much cheaper through offical sites. This is NOT an offical site which barely helps you and charges an absurd fee.
Response from UK ETA OnlineMay 19, 2026
Dear Daniël, We’re sorry to hear that there was some difficulty understanding the value-added features included in our service. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously; However, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further. Kind regards, UK ETA Online Support
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