UK ETA Online Reviews | Read Customer Reviews of uketaonline.net

UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UK ETA Online reviews

Showing 320 reviews with 1 star · Clear filters

Kisen M.
Aug 13, 2026
Opgelicht Opgelicht Opgelicht Opgelicht…
Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Opgelicht Niet doen Niet doen Niet doen Niet doen Niet doen Niet doen Niet doen Niet doen
Response from UK ETA OnlineAug 18, 2026
Dear Kitchen, Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly. Kind regards, UK ETA Online Support
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Steph H.
Aug 13, 2026
Statt 40 Pfund wurden 336,20€ abgebucht…
Statt 40 Pfund wurden 336,20€ abgebucht und kein ETA ausgestellt! Finger weg! Betrug! Nachdem ich eine Mail mit Geldrückforderung schrieb, würde diese mir sofort von der Firma bestätigt. Inzwischen hatte meine Bank jedoch schon das Konto gesperrt und den Betrag annulliert.
Response from UK ETA OnlineAug 18, 2026
Dear Steph, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Mana M.
Aug 12, 2026
total scam
total scam, charges 10times more than the offical gov website. avoid at all (namely 130USD extra) cost
Response from UK ETA OnlineAug 17, 2026
Dear Mana, We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can also contact us via WhatsApp or support form and our dedicated support team will be happy to help you. Kind regards, UK ETA Online Support
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Monica D.
Aug 12, 2026
Beware - Scam
The total showed as 40 GBP but when I was about to pay I noticed they were going to charge me 340 EUR or something similar. I didn't accept the payment. Now I'm afraid that they have our passport details. Only have this permit issue by the official government website with the gov.uk domain and you don't have to pay anything extra. It's also dead easy. I don't know how I oversaw this detail.
Response from UK ETA OnlineAug 14, 2026
Dear Monica, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
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Charlotte S.
Aug 11, 2026
Achtung!
Das ETA wurde zwar ausgestellt aber statt den angegebenen 20£ wurden 169€ abgebucht! Habe direkt meine Karte sperren lassen…
Response from UK ETA OnlineAug 13, 2026
Dear Charlotte, We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We can see in our system that your application was successfully approved. Our team continuously monitored and reviewed your submission to ensure a smooth and timely process from start to finish. Also we checked records in our system and there is no record of you contacting us for information regarding charges or requesting a refund. If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable. Kind regards, UK ETA Online Support
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Iris
Aug 11, 2026
SCAM
SCAM! Pas op met deze website. Via Google werd ik naar deze website doorgeleid, die eruitziet als een officiële overheidswebsite. Tijdens de aanvraagprocedure wordt nergens duidelijk vermeld dat er €142 aan kosten in rekening wordt gebracht. Zodra ik zag dat er €142 was afgeschreven, heb ik direct een refund aangevraagd. Vervolgens kreeg ik te horen dat dit niet meer mogelijk was omdat mijn aanvraag al verwerkt zou zijn terwijl ik de ETA op dat moment nog helemaal niet had ontvangen. Uiteindelijk heb ik mijn ETA via de officiële overheidswebsite aangevraagd en die was vrijwel direct binnen. Mijn advies: gebruik deze website niet en vraag je ETA uitsluitend aan via de officiële overheidswebsite. Laat je niet misleiden door het uiterlijk van deze site.
Response from UK ETA OnlineAug 15, 2026
Dear Iris, Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly. Kind regards, UK ETA Online Support
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Liezel M.
Aug 11, 2026
Scam Dishonest
Scam! £99 hidden fees!! I applied for a UK ETA and their payment page stated £20 + service fee, which I’d assumed would be percentage of the £20 (i.e creditcard fee). They had hidden the service fee from the page (makes sense because it was £99). Website states 24/7 assistance but their phone number only leads to “this line is not staffed and doesn’t accept phone calls”. They have designed their page to appear like a legitimate UK government website. But their business is actually based in Canada. I have requested a refund, and before you say there is no record of my account please refer to ticket “TID-UK-CF95DRB5”. Avoid this company altogether! 14th August You mention making it right, but have written back to me 13th August directly stating “ We understand your concern, but unfortunately, we are unable to cancel or refund the application at this stage.”
Response from UK ETA OnlineAug 13, 2026
Dear Liezel, We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly. Kind regards, UK ETA Online Support
Report
Demey
Aug 8, 2026
These are crooks
These are crooks! Do not use this website. They charged me 324€ for two ETA forms for the UK! Please check other reviews on trustpilot, a large number of people have been robbed by them!!
Response from UK ETA OnlineAug 11, 2026
Dear Demey, We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Facilitated photo submission #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee We can see in our system that your application was successfully approved. Our team continuously monitored and reviewed your submission to ensure a smooth and timely process from start to finish. Also we checked records in our system and there is no record of you contacting us for information regarding charges or requesting a refund. If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable. Kind regards, UK ETA Online Support
Report