UkdreamstoreReviews of ukdreamstore.com

Item not sent - emailed twice so far but they don’t respond ! Modern day thieves !

Wish I could give less than 1 star. Like everyone else - deal bought through Wowcher. Tracking numbers provided but parcel didn’t even make it to delivery depot. Company ignored emails. I am getting a refund though - I refused to give up. Bombarded ukdreamstore, Wowcher and Clearpay (used to pay for it) with dozens of emails and finally went to my bank to raise a dispute. Don’t give up! (And don’t ever use Clearpay - they are equally as useless when it comes to lost goods). AVOID!!!

Of If I could leave zero stars I would’ve . Absolutely shocking like others … wowcher take your money .uk dream store seems non existent . Money lost no present . Avoid like the plague

Ordered 2 items on Groupon to be fulfilled by UKDreamstore. Received tracking yesterday to say they’d been delivered, 1 through letterbox (item is too big) and 1 in secure porch (don’t have a porch). Contacted courier and they said the tracking no.’s don’t match my address and they were unable to give me an address which did match the tracking no.’s. Not been able to find a phone no. to call UKDreamstore, have sent them an email but obviously no reply. If you Google the supposed address for UKDreamstore and also look on Google street view you will see a small shop ‘The Studio’ which is a web design company and certainly not a shop selling all of the goods on the UKDreamstore website. I’ve been chatting to Groupon with my findings and sent them screeenshots of comments on here but they insist the items were delivered yesterday! I am fighting a losing battle and unsure where to go next. I just want my money back!

Similar to you people below, bought a Christmas present via Wowcher which redeems with this lot. Got provided an Evri Tracking number and just went on to check and it was "Delivered" 05/12 at around 2pm... Not to me! I put in my postcode on the Evri tracker and its not linked to the parcel and no further information can be provided. Feels like I've been scammed based on what you are all saying. AVOID!!!!! Update: 17/12 - You really need to press both Wowcher and Ukdreamstore for a refund. I emailed several times and finally got my money back. Wowcher will try to just credit your wowcher account but if you tell them you wish the credit back the the original payment method they will do it. I don't know why Evri keep messing up also as they seem independent of this, unless the retailer is deliberately sending something to an incorrect postcode as there does seem to be a pattern of lost goods for people, I was subject to this also. Wowcher gave the refund for me in the end. NEVER AGAIN!

Do not buy anything from UKdreamstore and Groupon! I ordered two Taylor Swift themed 40oz tumblers for my granddaughters. They said they had been delivered to my garage when my garage was locked. I’m in the process of trying to contact someone and it’s really hard to do! They don’t make it easy! I went on the carriers 24/7 chat and it kept telling me ‘my postcode didn’t match, please enter it again!’ Very frustrating and annoying. They’ve obviously got my postcode wrong and delivered it somewhere else or this is a big scam and they don’t get delivered at all? No customer care, nothing! Would NOT recommend and will not be buying again from here!

Have bought something on wowcher. Lost in transit, trying to communicate this to the suppler was hard. Still waiting for my purchase / refund. Telling me to wait patiently after 15 days! Don't buy from these people. To be honest wowcher where no help either! Terrible Terrible service from both UK dreamstore and wowcher! No using wowcher again. First and last time!!!!

I ordered via Wowcher and having received a message a few days ago saying my order had been processed and was due to be delivered in November, I decided to look up the company the pillows were coming from. I read the previous reviews and my heart sank. I was really annoyed at myself for not checking reviews before ordering. I was however pleasantly surprised when they arrived later that day (about 18 days earlier than expected)- so if you have ordered from Wowcher, not every experience is doom and gloom from this company. My reason for only giving 4 stars is that the pillows are not as full/solid as the images on Wowcher imply.