Jacqueline I.
You have to wait
Great service I had a query and someone actually called and we sorted this out in the end which was great but if you order from this company be patient it took a while but I received my order yesterday and I am happy with the results would've given a 5star if it didn't take so long to get them, would like to order some more that will have to wait until next year when I can wait for them to arrive. Very good price and great choice of frames also good quality product. just take note be patient when ordering....
Response from ZEELOOL UKDec 4, 2025
Thank you so much for taking the time to share your detailed feedback—we truly value your input! We’re absolutely thrilled to hear that our team was able to resolve your query via a call and that you’re happy with your order, from the great price and frame selection to the quality of the product. It means a lot to us that we could address your needs and deliver a result you’re satisfied with. We also want to sincerely apologize for the longer wait time you experienced; this doesn’t match the smooth, timely service we strive to provide, and we’re actively looking into ways to streamline our fulfillment process to improve this for future orders. We’re incredibly grateful for your understanding and patience, and we’d be overjoyed to welcome your next order when the time is right for you next year. If you have any questions in the meantime, please don’t hesitate to reach out—we’re here to help.