Uk TolunaReviews of uk.toluna.com

Every day when I go to toluna to fill in surveys there are no surveys no matter what time of day I try. There used to be loads of surveys. The rewards are rubbish as they are for shops I don't go to. There are only 5 shops to get rewards for and the rest are lots of charities and planting trees. The shop most people go to is TK MAXX but this is not one of the rewards and there is only one paypal reward which is unfair for people who don't have a smart phone. I have to get so many points just to get a £35 paypal reward. Most people want money not a useless e voucher. No no no I don't recomend Toluna to anyone, do not subscribe.

They paid me the first time. $15 gift coupon. The second time they sent me a voucher that was EMPTY. Unusable. Trying to get replacement. Still trying to do surveys. Like the rest of you, I get timed out at the end. They won’t take responsibility. Have a lot of points waiting to collect. They are pretty bad. Stay away from this site.

Suspended my account without any reason or notice! Don’t waste any time on this site! Waste all your time and get nothing! Pay back all my earned points !!

I have had many £20 vouchers from Toluna for completing surveys. I tried to get £20 voucher as usual and all the vouchers were sold out. They have now added new vouchers but instead of being able to cash in at 110, 000 points for a £20 voucher I now need 165, 000 points before I can redeem for a £30 voucher. The points per pound is still the same but trying to get to 165,000 points is very disheartening especially when most surveys time out, or fill up half way through, or I don't match the profile they are looking for. Has gone completely downhill

After spending ages filling out profile screening questions, it surprises me that I should be invited to surveys that I am immediately screened out of- or worse I'll get halfway through the survey and they'll decide the answers aren't going how they want so they say "we're looking for something different". I just did a survey about washing machines, meant to last 5 minutes. About 3 minutes into the survey I am asked "who does the grocery shop in your house", and my answer of "I share it equally with one other person" got me screened out. By this point I have already answered over half the questions. This is the same for every survey I've taken, it's a bait and switch situation. Would definitely not recommend this survey site.

Where do I start? It was all right to start with, however lately: - I'm constantly screened out - keep getting error messges right at the end of surveys and no reward - "no surveys available" and now as i was about to use up my points my account misteriously doesn;t work - authentification failed and I can't reset my password. so in simple words - SCAM!

Appalling website - they take your personal details, and then the site crashes. On my phone, or laptop, can never access the site to revoke access and delete my details. Buffers on surveys, not once reaching the end of a survey because it crashes every time on all devices. I've blocked and marked as spam. WASTE OF TIME!

Toluna cancelled a rewards redemption of mine THREE times, with no explanation until I worked my way through their not exactly user-friendly customer service portal, then said they'd done so because they'd detected 'unusual activity' and that I was accessing my account from a different location. Despite the fact the first time I'd requested the reward was from my home on the same laptop I always use. As was the third request, which was also rejected. When I tried to log into my account just now to start the laborious customer service process again, it had been deactivated. Just don't waste your time. You need such a ludicrously high number of points to get rewards, and then even when you have the damn points they just refuse to honour them anyway!