Uk TolunaReviews of uk.toluna.com

Joined Toluna, filled everything out accurately and honestly. Received a survey invite via email the next morning, completed the whole thing (25 mins) submitted it and got an error screen, tried to log in and got another error screen. Contacted them and was told my account had been closed, can't tell me why, but possible fraudulent activity. Complete waste of time.

About 3 months ago, stopped being able to take surveys and accessing my points for rewards. Only thing I was getting from so called customer disservice was, your problem has been resolved. No it wasn't. Eventually it just happened that I changed phone and was able to access a few surveys. Then it did the same again. Customer disservice is beyond a joke. Despite being with toluna for quite a few years, the only thing I've managed to get out of them is that there has been an anomaly on my account. How? Not a clue as all I've ever done is surveys and when I have enough points, take my rewards. This is theft. They have taken my time for no reward. I can't even find out how to take my complaint higher. Be warned. It makes no difference if you've been a loyal customer or not. They will still treat you like dirt.

I have done so many surveys and it will not let me cash out my money. Sent lots of message but never get an answer. They are scammer, they get paid and you work for free. DO NOT USE THEM

Rubbish site, once you are flagged with using VPN you will never be able to do the survey again. And the customer service is only repeating the same thing saying that they can't help bla bla bla. They should all be sacked and let the AI do their job.

Awful. Never works. Don’t bother. Always a ‘technical issue’. As if.

Most of the points I accumulated never got to my account. It seems to be a scam.

I give this app five star in past.im the new user of this app and firstly I complete the task of five pound Amazon gift card the order has been successfully and I get the gift card .it only takes one day I'm very exited in this app.The big trap in this app is the second payment I think it only takes one day but it takes five days and the third payment takes I week and the next payment they didn't pay and my one week payment is delayed i send so many mails to toluna influencer and the email replayed your account not recognized and reset your password and I reset the password but nothing changes at the time I realised the app is an trap they only paid a few payments and my one week payment never get.so friends don't download the app it's an trap.

Once again I am experiencing issues with taking surveys. I'm getting "It's not you it's us" or the message that they "don't have any surveys for me to take" message. I'm over it all together and do not recommend this company to anyone. I've waited for change but when it appears things are getting better it goes back to the original state of taking me in circles. I'm over it now.