Tach M.
I have been waiting nearly 5 weeks for…
I have been waiting nearly 5 weeks for my Paypal Payment & just get Excuses from Toluna. Very Poor Service Indeed. Have reported them to Trading Standards & Financial Ombudsman.
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Uk Toluna (uk.toluna.com) has 158 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Tach M.
I have been waiting nearly 5 weeks for my Paypal Payment & just get Excuses from Toluna. Very Poor Service Indeed. Have reported them to Trading Standards & Financial Ombudsman.
Gift
Best to also teport to FBI thdy do deal with cyber crime relating to payments. There is a form they will gice you to complete. This Toluna is a scam
Ceriveg
Terrible company absolute scammers payment has been weeks now sent email saying they donate to charity's well they can't make any payments for surveys there not going to donate to charity's. Wasting peoples time and benefit money of people .
Dennis B.
Its been over two months now and umpteen messages to them asking for my £35 for the 190.000 points i hard earned,in my rewards it says being processed but been like it for months,must be a way to get these people offline for robbing us,wish i had looked at the feedbacks first,i,m 64 housebound thought i would try earn bit xtra for xmas but these people dont care,DO NOT MAKE SAME MISTAKE?
Angie W.
Enquiring about my overdue PayPal payment to be told my account was closed and I have to forfeit my earnings. Despicable company
SL
NO REWARDS STAY AWAY! So I have been doing surveys until I reached the points I needed for PayPal’s reward but I guess my time was just wasted for nothing! It has been 1month and still it shows ‘processing’ the PayPal reward. I wish I would have read the reviews beforehand.
Steve R.
This company is a sham. I have run out of space on my last post, so created this new one for further comment. I have written to the MRS the marketresearchscociety, and they said they dont touch Toluna as they are fully aware of their antics.They keep commenting on here to reply on a complaint mail that is closed. Says it all really, a 1.5 star rating again says it all. You do surveys earn vouchers/gift cards but dont expect to receive them. They appear to make money by being paid for your answers but you wont. If you agree postt on here, and if you thinkof joining please dont its a scam. MRS will advise what i can do next. I will let you know, together we can stop this. Steve
Patrycja W.
I would give 0 if that was possible, terrible, payment overdue 2 month already if not longer, costumer service absolutely useless and cannot advise on anything. Stay away from this