Uk TolunaReviews of uk.toluna.com

Have spent a lot of time doing these surveys and the points can be good, that is if you’re not timed out after already inputting lots of information! It might be worth it for serious survey-doers but if you don’t have a lot of time on your hands and are looking for a quick reward I would avoid this survey site.

Constant login issues

Can never log in. Useless

Surveys are rigged to take your data before telling you that you are unsuccessful. Log in issues are a major problem. Website is un-accessable often. Rewards can take months and months to process.. if even at all. Don't waste your time. Honestly.

Although I had only joined a few weeks ago, I was getting frustrated at how many surveys were suddenly terminated several minutes in. Yes, you might need a different profile, but why not ask those questions first? Then there was a survey for Lotto, where you had to watch adverts, and give your opinions, then watch the ad again and explain in detail you opinion. After about ten minutes of this, yes, you've guessed it, "we are looking for a different profile." So I complained to Customer Service. Result? I get kicked out, my account is terminated "as you requested" (I didn't) and I can kiss my 50,000 points goodbye.

Really crappy, 90% of surveys says ‘We are sorry’ so doesn’t even let you start never mind complete

pas de bonnes retribution pour les enquetes . message d'erreur en final et donc aucun point attribués . en ce moment de gros problemes pour faire valoir un bon de 25 euros chez La redoute! le site de La redoute me dit qu'il ne travaille pas avec Toluna! et j'ai contacté Toluna avec leur bouton de contact! 6 jours et toujours aucune reponse! pas serieux! mieux vaut aller voir la concurence

Started with the survey site in April this year & it was amazing to begin with. I would do multiple surveys a day & be cashing in every month & receiving vouchers within 2 weeks. This all changed at the end of July. I ordered an Amazon voucher, waited 8 weeks to then see my points credited back & the voucher cancelled on my account. When emailing the helpdesk I received very generic message apologising for this & assuring me that if I placed a new order it would be completed in a timely manner. I was a little hesitant but I did place further order, in fact it was £60 worth. Almost 7 weeks later I received an email stating my retailers vouchers had gone out of stock & my points were credited back again. I emailed the helpdesk to ask about this & again received a very generic message assuring me that if i place a new order it would be completed in a 'timely manner' I did & over 4 weeks later I'm still no closer to receiving my £60 of rewards. I've emailed the helpdesk to advise how long I have waited for my rewards, the last one being issued 25th July 2017 however they say they have passed my feedback over but rewards are issued in batches & they can't go into the system to find my reward manually. Terrible service when I spend time doing surveys in the very little time I have as a stay at home Mum. I was using rewards to help with the cost of Christmas but this won't be the case now!