Uk TolunaReviews of uk.toluna.com

The ultimate worst of the worst, virtually impossible to do surveys, do not waste your time with this cowboy outfit.

I have tried, without success, to cash in some points. After numerous attempts on 3 successive days to get a code sent to me by their 2FA system, I gave up. I had tried all the things that Zendesk suggested. Nothing worked. Tried 4 different browsers, cleared cache and cookies and still no joy. I worked for these points. Its like getting your salary withheld!

Suddenly, and without any explanation stopped receiving surveys. Perhaps it was because I kept complaining when things went wrong (Often)? If I was a Company, I would give this "Market Research" Company a body swerve. It does not engender any goodwill in its panelists!

I've spent hours honestly and thoughtfully responding to questions. After a while I chose to claim a 'reward' with sufficient points but the website kept throwing me out. Don't waste your time, or 'free' views.

Pretty much the same experience as many of the people leaving comments on here - on several ocassions have spent lot of time (and on one occasion over 25 mins completing a survey only to be logged out and told i didnt match the user profile....go figure.) Recently I tried to cash in my points only to be told they couldnt process the cash out and the points had been returned to my account. Funny thing is that i have now been locked out of my account and can no longer gain access to my account. I wont be contacting customer services about how to reset the password - becuase it seems like this is a standard Modus Operandi by the company. So my advice is to stay far away and AVOID this company, who seem intent on withholding client points following survey completions. Wasted hours!!

STAY AWAY FROM THESE SCAMMERS, I REACHED £35 PAYPAL WENT TO REDEEM AND GOT NO EMAIL VERIFICATION CODE IVE CONSTANTLY ASKED FOR THE REDEMPTION CODE ONLY TO BE TOLD ITS BEEN SENT TO ME COMPLETE CON ARTISTS I WISH I KNEW WHERE TO REPORT THIS COMPANY

Recently cashed in my points for a handful of £5 vouchers to start Christmas shopping. Logged me out, cannot reset password. Same set response from customer services about how to reset password and funnily enough my redemption requests have been cancelled and points returned to my account I can no longer access. Wasted hours!!

Spent a week completing surveys and reached the first reward with added bonus points to purchase a reward. When I tried to log in to the account I had been blocked out. I emailed customer service and they said that they had suspended my account due to inconsistency in location against the device I was using. So I have now lost log in and access and any rewards I had gained.