Karl Lagerfeld, Billieblush, Timberland, Little Marc Jacobs… Retrouvez sur Kids around les plus belles marques de vêtements bébé et enfant - Livraison rapide. Retour gratuit.
Kidsaround (uk.kidsaround.com) has 104 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Clothing & Underwear · Gig Harbor, Washington
Excellent
Clothing & Underwear · Gig Harbor, Washington
Excellent
Clothing & Underwear · Everett, Washington
Excellent
Clothing & Underwear · Seattle, Washington
Excellent
104 approved reviews, newest moderated first
Farida R.
Terrible Experience – Still No Order After 10 Days Where is my order? It’s been over 10 days, and I’ve been charged for something I never received. I’m going on holiday and needed the item, but no one has contacted me with any update. I’ve had to chase for answers and still heard nothing. The lack of communication is shocking. I will definitely never order from this website again and will leave this review to warn others about how bad the customer service is.
Joanne G.
Updated review: Approx. 24hrs of posting this review I received a call from France which I never nearly answered. It was the company who rang to get the order number, to tell me when the order was being dispatched (that day) and delivered - which happened within within a couple more days. No issues with the items received. Initial Review: This company IS a JOKE! Placed an order on 18/07, had no contact since. Website states order is ‘in progress’. Sent them an email asking what’s happening with my order and NO REPLY. ALSO rang them a few times on their contact number on the website. EVERY TIME the call connects, you get an IVR message stating ‘hold the line for a few minutes, we will take your call shortly’ BUT NO ONE EVER DOES - THEN YOU GET CUT OFF! SCAMMERS!
Yvonne R.
Ich bin kein Freund von solchen Bewertungen, aber nach zweimaligem Ärgernis muss ich nun doch eine Bewertung schreiben. Da dies einfach kein Geschäftsgebaren ist. Ich habe schon öfters bei diesem Unternehmen bestellt. Allerdings sind die letzten beiden Male die reinste Katastrophe. Es war bei der letzten Bestellung so, dass Artikel welche auf der Rechnung standen nicht im Paket waren. Mitteilungen über das Kontaktformular sind im Sande verlaufen. Auch das Retourelabel wurde nach etliche E-Mails über das Kontaktformular (wohlbemerkt von dem man keine Kopie der Mail an Kidsaround auf seine E-Mail Adresse bekommt - was schlecht ist in Bezug auf das Nachweisen bei Paypal ist) nicht zugesendet geschweige den reagiert. Erst nachdem Paypal eingeschaltet wurde kam das Retourenlabel. Jedoch wurde bis dato noch keine Rückbuchung des Geldes von der zurückgesendeten Ware/fehlenden Ware vorgenommen. Auch auf dem Kundenkonto wurde nichts vermerkt. Aber es kann ja immer mal was Schiefgehen. 2. Chance letzte Woche nochmals bestellt . Hier jedoch wieder das Gleiche. Nach mehrmaligem Anschreiben keine Reaktion. Retourelabel wieder nicht verfügbar bzw. wird nicht gestellt. Trotz das auf der Shopseite/Homepage mit kostenfreier Rücksendung geworben wird. Rücksendungskosten nach Frankreich 14,49 €. FAZIT: Kundenservice mangelhaft kostenfreie Retoure eine glatte LÜGE Wie ich hier weiter verfahre werde und ob ich nochmal etwas bestelle - fraglich!
PAULA
La ropa de calidad excelente. Pero el servicio de atención al cliente lamentable. No contestan a los correos. Tengo un reembolso pendiente de una devolución de hace casi un mes. Tengo dos devoluciones que no puedo hacer porque no consigo las etiquetas de devolución. El servicio de entrega de envíos es muy lentos y siento impotencia porque no sé qué más se puede hacer. Literalmente, es como si me estuviesen robando.
Orhan
Just dont order , dont bother , its not worth it! I dont even know where to start , ordered a pair of tracksuit at 21 may , recieved the 1 and only email since then about the order saying that is going to be delivered in 3-5 days and thats it , company ghosted me so hard , i had to contact them several times /days and finslly someone answered , ofc the atitude was as low as their services she just told me that she diesnt know much about the order and that shows them DHL has returned the items to them (like its my problem) with no reason , i told them this kinda ruined the 1st june present for my girl as this was the reason i ordered it , zero symphaty , none! Told them i dont want refund , i want to re-place the order so we can still have it ad my girl wanted it so bad , they said we will email you when we find out , again ghosted , called them again after 3 weeks of zero communication , again nobody knows anything and that i will recieve a refund within 2-3 days , ok , cool , its been a week and still there is zero communication, no refund nothing , its like talking to walls....just dont bother with this company , if this is their eay of keeping the business GOOD LUCK fellas.
Miss N M.
I ordered a dress for my daughter’s birthday and it never arrived. Didn’t seem as though there was any attempt to deliver it. Luckily I received a speedy refund from PayPal. Avoid this company.
James
Scam, scam, scam !!! Do not buy anything at all from this website. No contact, no information. they just take your money and vanish. Luckily I paid on a credit card so will be going through them to reclaim it. Save yourselves the hassle and waste. Buy from somewhere else. Wish I had read this website before ordering. Just terrible.
Gema López F.
el día 16/04 (y con un mes de retraso)me dicen que en 5 dias me devuelven el dinero de un pedido y estamos a 11/6 y no he recibido el dinero.