Sion M.
Awful company
Awful company. Send out wrong order and never reply to emails Avoid using them, they are a terrible company
Quality razor blades and grooming products delivered to your door. No hassle. No commitments. No BS. Try one of our Starter Sets for just $5.
Dollar Shave Club (uk.dollarshaveclub.com) has 35 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Showing 17 reviews with 1 star · Clear filters
Sion M.
Awful company. Send out wrong order and never reply to emails Avoid using them, they are a terrible company
Jeremy
Used DSC for a good few years and always been good. However ordered blades a month ago and not received. Sent a help email and not received any update. Looking at other reviews it looks like this business is struggling. I wouldn’t be placing any further orders. Are they in trouble?
Steve
Got my initial introductory offer and they were sending a second one before I'd even got a chance to use the first. Fair enough, I could've tracked that so take the hit. I now go to cancel my account so I'd onr get any more and can't login to my account. Furthermore the password reset doesn't work - it tells me it's sent me an email but nothing ever arrives (all their other emails arrive without any issues, not suspicious at all) I try to contact their live chat but it doesn't open until 5pm!! I go to heir refund policy which says "contact us" within 30 days but the contact is link is broken and leads to a page not found error. When the chat team finally respond 2 days later to the message I sent they tell me to login to my account to cancel, totally ignoring the part where I can't login or reset my password. That aside, for the product itself the first time I used their razor I cut myself shaving - something I've not done in over a decade!
Richard E.
Worst shave ever , blades are about as blunt as Trump . Handle plus 6 blades for a fiver ! Don’t waste your money guys unless you fancy a good rash 🥴🥴. True to say , you get what you pay for 😩😩
J “Gamer” F.
They changed their razors for cheap awful hunks of metal that scrape your face and hair off eventually. Used to have the best razors on the market
Megan
DO NOT ORDER!!!!! This company are blaming brexit for being unable to fulfil orders and can’t deliver, yet they are happy to take your money and not bother to let you know, I was lucky to get a response when I emailed judging by other reviews and I’m hoping to have my refund soon! But the length of time it’s taken to get to this point is a disgrace!
Morgan
I have been a customer for many years. Was great up until recently, been a month and 1 week since they took money from my account to cover my order for February and I have as of yet received nothing. Usually top quality service and customer support but I haven't received a single piece of correspondence since my email to customer service 2 weeks ago. Cancelled my subscription and raised a dispute with PayPal- I suggest you do also if you paid with PayPal!
Dan C.
Not delivered since December and are blaming Brexit for their failure. They claim to have all packages stored in a warehouse, since December, due to customs issues. A German company blaming Brexit. Sour grapes possibly? Subscription cancelled.