Dollar Shave ClubReviews of uk.dollarshaveclub.com

I have used Dollar Shave Club for since April and each of their deliveries have turned up fine. Except this months subscription it’s was supposed to be shipped on the 1st Feb and still say that it is processing!!! I have contacted customer service last weeks and still had no reply. I need this as I am running low on my razors and I’m now tempted to change my subscription to Harry’s. Such a shame but I need a reliable company to supply my products.

Terrible customer service. 6 weeks wait and no reply to emails, DMs or Facebook messenger. Scam!

Not delivering but still taking your money! They keep blaming Brexit for the trouble with deliveries but instead of putting payments on hold (which my local gym is doing despite being run by the cash strapped local council) they continue to take payments which is unacceptable.

Unfortunately while I really like the products actually getting them is almost impossible. I placed a large order on the 7th Dec... understanding it was a busy time of year I chased at the end of December and the products finally shipped 30th Dec. Thankful they would avoid the new Brexit regulations. Middle of Jan and still no box - customer service advised COVID and Brexit delays and have issued a full refund - 7th feb (2 months since order placed) and still no box. Avoid unless you want to be out of pocket!

Poor service since Brexit / COVID They took money from my bank 3 weeks ago but still no sign of my razor blades! No updates and not responding to emails Avoid these and buy local

AVOID AVOID AVOID. This company is a scam! They take your money, your goods don’t turn up and they will not answer your emails. How they are allowed to trade in the UK is beyond me. Save yourself the time and money and use a different company. CRIMINALS!!!!

just avoid - items dont turn up - you get the same reply from them - we are working to get your order - its a pity as the product is good although pricy - save yourself the grief and get Harrys - I dont think their product is as good - but at least their orders turn up and you can at least go to boots and get

I ordered from them and they took the money on 23 June and nothing arrived. I have since emailed several times, and had emails saying it was on the way. It wasn't, so have now cancelled. Appalling service. The emailing people are polite and appear helpful, but their fulfilment system seems broken. I would not recommend them.